跳转到主内容

The Samsung Galaxy J1 Nxt (also called the J1 mini) is an Android smartphone released by Samsung Electronics in February 2016.

10 个问题 查看全部

My phone is stuck at low percent and randomly starts working weekly

My phone Samsung j120zn is stuck at a low percentage and has randomly started working and stopped working I have tried swapping the batteries and that doesn't work and have tried different chargers and it still doesn't work it seems to be an internal issue.

回答此问题 我也有这个问题

这是一个好问题吗?

得分 0
添加一条评论

1个答案

最有帮助的答案

Hi @theteamplayz,

Try performing a hard reset to find out whether the problem is software or hardware related.

Note: Be aware that a hard reset will erase all your data and downloaded apps. It will restore the phone to its factory default condition. Also if the phone has a Google account attached you will need to know the user ID and password for the account so that you can access the phone after it has been reset. This is because the FRP (factory reset protection) lock has been enabled by the reset.

If possible when the phone is working, backup the phone to the cloud or a computer, before performing the reset, using the phone’s backup feature. (found in Settings)

When the phone has been reset and if it now working normally, restore the phone with the backup created earlier by using the phone’s restore feature. (found in Settings).

If the phone still doesn’t work OK after the factory reset then it is a hardware problem.

这个答案有帮助吗?

得分 1
添加一条评论

添加你的答案

William Nielsen 将永远感激不已
浏览统计数据:

过去 24 小时: 2

过去 7 天: 2

过去 30 天: 11

总计 30