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The Xbox One S, designed by Microsoft Corporation, was released on August 2016. The Xbox One S is a redesign of the Xbox One.

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Could this be why my Xbox One S is not powering on?

Hello!

My Xbox One S which I have been using for years now as a home media center has stopped turning on. I decided to take a look inside and found scorch marks on the circuit board of the internal power supply. I think this is a pretty clear indication of the problem, but I wonder what could have caused this? I also will attach a picture of the fuse (F1 on the circuit board, I’m assuming this is the fuse?) which appears to be intact. Not 100% sure though since I’m not familiar with this type of fuse.

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I have had this device and others connected to an APC surge protector, which I will admit is a bit older but a brand that I thought was reliable. Is it time for a new surge protector as well? I wouldn’t want to replace this power supply only to have the next one fail, I think the plastic case and clips of the Xbox will only survive one opening... Still, I would be surprised if it got hit with a surge and the fuse did not burn up. Does that usually happen?

Some additional information: I live in Florida, and we frequently have thunderstorms in the summer. Power flickering in our house is not uncommon either with our regional utility provider. We also changed internet providers recently and switched from a cable box to a streaming unit for TV. There is a possibility that I accidentally switched the power cords from our old cable box and the Xbox as I was disconnecting everything to return the cable box. I cannot remember whether the cable box used the same style connector. I wouldn’t think it would make a difference since it is a non-polar C7/8 (figure 8 style) connector that fits properly into the Xbox, and I’m fairly certain that I have used the Xbox once or twice since we made the switch. I’ll attach a picture of the cable as well in case anyone can confirm whether or not it is the correct OEM xbox cable.

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Thanks in advance for any and all assistance!

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Just replace the power supply, it’s not worth repairing and will become a safety hazard if not properly repaired.

The plastic clips may last longer than you think, anyway it’s just cheap plastic, there is no need to be so careful.

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Absolutely, I will be replacing the power supply. Not worth fussing with soldering when the replacement is only $30. My question was more about the cause of failure and whether the surge protector should also be replaced. I would prefer not to have to do this again if I don't have to...

Thanks Tom!

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@eriksg In that case it's difficult to tell since it has already happened, I would suggest try checking when it happens again, but I guess both of us would prefer it not to happen again.

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