A programmable brewing machine by Keurig. This coffee maker uses K-Cup Pods and K-Carafe Pods to brew a variety of hot and cold drinks.
Model Number: K2.0-400
Serial Number: 401.0200.1410931
the latch probably has water deposits on it that you need to clean off. you can also use CLR or other specific deposit removers. just make sure to rise and flush it quite a bit afterwards.
5 
3