1 My tv is displaying these purple lines when watching netflix.
My tv is displaying purple lines when watching 4k movies/shows/video on netflix or any other sources, but I can’t watch netflix properly because of this. Netflix recognize my tv as 4k but it isn't, it can only display 1080 as max. What should I do?
What model is your TV?
由 Andrew S 完成的
Hisense 40K322
由 THE GREAT GAMING 完成的
@THE GREAT GAMING What device are you using for Netflix(Smart TV, Roku, Fire TV, Laptop, Apple TV, etc.)?
由 Andrew S 完成的
I'm using Smart Tv
由 THE GREAT GAMING 完成的
Hi @THE GREAT GAMING,
Try adjusting the streaming quality in your Netflix account and check if that resolves the problem.
由 jayeff 完成的
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