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Why does the fridge shut off when I close the door?

This whirlpool wrb322dmbm01 is only 14 months old. Since this morning it has decided to shut off when ever the door is closed. I have left the door closed for a few hours to see if it was just doing a defrost cycle. It will not turn back on to cool unless the refrigerator door is opened. As soon as the light switch is hit in the fridge section both the fridge and freezer stop being cooled. My food has gotten warm and my ice has melted. I tried to get it into service mode but it will not work.

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What do you mean “As soon as the light switch is hit in the fridge section both the fridge and freezer stop being cooled.“? Your description of the refrigerator becoming warm and ice melting after opening and closing the doors may be pointing to loose wiring connections or maybe something simple like adjusting the temperature control. If readjusting temperature control doesn’t improve then you may have to call Whirlpool for service especially if its still under warranty.

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Wow. 14 months it worked fine and then this very odd thing. It’s not clear what you mean by stops cooling. When you have the door open I assume you are saying that the compressor is running which you should be able to hear. Then if you push the door closed button with your finger with the door open, does that turn off the compressor? The circuit which turns your compressor off and on is controlled by a thermostat which you can sort of adjust (as F.Dryer, mentions)- but it worked fine for 14 months. The circuit that turns the light on and off has no connection with the compressor logic. If you can turn the compressor on and off with the door switch somebody has to check the wiring.

In the meantime you could Magiver the thing: Make a hole in the door opposite of the switch button so the light doesn’t turn off (take the bulb out too), and neither does the compressor. When you get it fixed you can fill the hole with something.

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I have this identical problem exactly. Banging the electronic control board seems to intermittently help...

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@Ben Kermoyan, is your refrigerator still under warranty? (electronics and sealed refrigeration system have separate warranty periods)

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