Stuck in boot loop and unable to factory reset (nothing in BIOS helps)

Question

MSI GE62 2QC Apache

The GE62 2QC Apache is a gaming laptop released by MSI in 2015. It has a 15-inch screen and a Nvidia GTX 965M graphics card.

10 个问题查看全部

Untold Traveler @untoldtraveler

声誉积分: 1

发帖于: 2021年7月22日

更多选项

Stuck in boot loop and unable to factory reset (nothing in BIOS helps)

my computer died in the middle of a factory reset.

It was at a stage where it said “preparing your device” or something like that.

Now when i try to reset my laptop by going into the troubleshoot menu from the boot screen by spamming f3 i get the message “Please Wait”(with the msi logo of course) followed by a black screen for a couple seconds, then the msi logo once again with the message “undoing changes” however this never goes away.

回答此问题我也有这个问题

这是一个好问题吗？

是否

得分 0

2条评论

Were you able to come to a solution for this? Could use some help! Been on the please wait screen for 12 hours.

由 CurlySueWhoo 完成的 2022年1月18日

@curlysuewhoo Is the computer backed up?

由 Andrew S 完成的 2022年2月9日

添加一条评论

2个答案

Were you able to come to a solution for this? Could use some help! Been on the please wait screen for 12 hours. — CurlySueWhoo

bill @ruggb 声誉积分: 4千 3 3 · Answer 1 · 2022-01-18T16:05:11-07:00

最有帮助的答案

bill @ruggb

声誉积分: 4千

3

发帖于: 2022年1月18日

更多选项

If you were doing a factory reset then the only issue you have is to get it done. The quickest way would be to download an ISO file of your operating system from the MS site, make a USB disc of it and do a clean install of that.

I never liked factory resets because that reinstalls all the bloatware and is the original version. A clean install from a USB disc is just the OS and it will be the latest version so a minimal of updates will need to be installed once it is operational.

这个答案有帮助吗？

是否

得分 2

添加一条评论

Wolphin @wolphin 声誉积分: 1.5千 16 3 3 · Answer 2 · 2021-08-04T07:00:48-07:00

Wolphin @wolphin

声誉积分: 1.5千

16

3

发帖于: 2021年8月4日

更多选项

It sounds like it is stuck in the middle of the reset. Hopefully the recovery partition is not corrupted. If you need to recover files from it, do it before trying these steps.

From another computer, download the windows 10 media, or a linux distribution.
Run it, try deleing the main windows partition (not the recovery one)
Try re-running the recovery mode from the system, and it may restart the recovery.
May need to fully wipe the drive and hopefully you have a recovery media to get it working, if not, a plain Windows 10 and download the drivers from your manufacturer is likely the best. If you don’t have the recovery media, you might be able to contact the manufacturer to get it.

这个答案有帮助吗？

是否

得分 0

添加一条评论

MSI GE62 2QC Apache

Stuck in boot loop and unable to factory reset (nothing in BIOS helps)

2个答案

添加你的答案