Phone in not charging, does this connector look normal?

Hello, I am repairing a friends phone. The phones is not charging, this is after a fresh battery.

I have tried many different chargers, wires and outlets. Also a complete OS reset and cache clear did nothing. Same for safe mode.

The model is a samsung A31. I’ve attached photos of the ports connections, to me they look broken, they do after all look different than my other UCB-C ports.

The port also overheated when I first connected it after replacing the battery.

So my question is as follows: are the connectors in the picture broken, if yes how do I go about resoldering this/ordering a new part?

Thanks in advance