Logitech G920 not working/power

Hi sorry couldn’t find the correct category to put this in so thought I’d put it here as I’m using the G920 on my Xbox.

The Logitech G920 has just stopped working, no power at all to it. I’ve tested the power cable with my multimeter and it’s the correct 24v power, any one have any ideas what else it could be? 

Many thanks

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does it work on a pc still? try hooking it up to your pc if you have one and see if it still responds. also you can try using a different USB outlet on your xbox