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2.2 GHz (Turbo Boost up to 3.4 GHz) or 2.5 GHz (Turbo Boost up to 3.7 GHz) quad-core Intel Core i7 processor with 6MB shared L3 cache.

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Trackpad and keyboard not working

Out of the blue, my laptop’s internal keyboard and trackpad have stopped working. However, I can still use an external mouse and keyboard without issue. Nothing really happened. Opened the laptop one day, and it was unresponsive other than the power button. I have tried all the software resets and have also replaced the battery, since other posts on this website suggested that battery expansion might be an issue. (It was well over 1000 cycles anyways). However, the problem still persists.

Posting couple pictures of the internals below. Any help in diagnosing the problem would be greatly appreciated.

Thanks!

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You need a new trackpad!

The flex cable has the keyboard & trackpad input logic which has failed MacBook Pro 15" Retina (Late 2013-Mid 2014) Trackpad make sure you get the one with the cable!

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MacBook Pro 15" Retina (Late 2013-Mid 2014) Trackpad图片

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MacBook Pro 15" Retina (Late 2013-Mid 2014) Trackpad

$69.99

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Thank you. I've ordered the trackpad with flex cable. Now waiting on delivery ... ⏳

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Hi @danj. I replaced my trackpad (with cable) today, but unfortunately it made no difference. Does this mean the fault is in the motherboard? Any other ideas?

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@nvd - Time to visit a local Mac repair shop ;-{

Where do you live? Country and nearest major city

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Sydney, Australia

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@nvd - Sorry don't know of a good tech in Sydney, I know of a very good tech in Charters Towers, North Queensland. Give Paul a text message SMS 0450 455 223 (AU) see if he can help you.

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