My phone stuck on the samsung logo
It only shows when its charging and go back to the logo ,doesnt go to safe mode
683815
声誉积分: 85
2
2
3个答案
最有帮助的答案
声誉积分: 769
6
5
Hold down the power and volume up buttons simultaneously, and when the Samsung logo appears let go. You are now in Recovery Mode. From here you can try clearing cache and then see if it starts.
If that doesn’t work, you could try to Factory Reset (WARNING: THIS WILL DELETE ALL OF YOUR PERSONAL DATA AND RESTORE TO FACTORY SETTINGS).
I would only factory reset as a last resort, try any other method you can find before doing that, as its not a guarantee that will fix it.
这个答案有帮助吗？
得分
3
Yeah I done that I can only go to the welcome menu and now my screen is froze
my phone freeze and i can't switch it on or off but when i plug in the charger it only show samsung log and power single as if it is charging, the only time i can switch it on is when it shows the percentages for charging.
the problem started out of no where when i was using my phone and it just appear to freeze nothing has changed since. what could be the problem
the phone is samsung A51
声誉积分: 3.1千
10
7
3
For those of you who have tried all the above without success the next thing to try after a factory reset attempt fails is to reflash your stock ROM. this page explains the steps to take in attempting to fix the problem (as set forth already in previous answers) then links you to this page which explains how to do it. It is essential that you get the correct ROM for your device by exact model, country and carrier. (You can get the ROM from Samsung, or often from your carrier's website. Google is your frienemy. Be sure you get the ROM from a trustworthy source.) If any of those are wrong things will go badly. Be sure you have the correct ROM, understand the instructions fully and VERY desirable, fully charged device and UPS, you DO NOT want to lose power while doing this! Good luck!
这个答案有帮助吗？
得分
0
3条评论
How do i fix it
由 bigbosslevi 完成的
I have the exact same problem and I am also looking for a solution, are you still facing this ordeal?
由 Boaz Bowers 完成的
hello u need to flash it with same firmware
由 leethaxor 完成的