跳转到主内容

2015年3月更新的 13 英寸 MacBook Pro 配备 Retina 显示屏,型号为A1502,采用第五代英特尔酷睿 i5 和 i7 处理器,并配备 Force Touch触控板。

Keyboard has stopped working

The keyboard in my wife’s Macbook Pro 13” early 2015 has stopped working. The trackpad still works, but no response from the keyboard (except the power button).

I tried to reset the SMC and PRAM, but I don’t think that worked, which makes me think it is a hardware issue with the keyboard itself. Any suggestions on next steps to try?

Edit:

The keyboard has stopped working again. Here is the output from CoconutBattery.

Block Image
回答此问题 我也有这个问题

这是一个好问题吗?

得分 0
添加一条评论

1个答案

最有帮助的答案

@Jeremy Moseley - I'm sure you have a bad cable as its a common issue in this series if your battery is failing as the pressure on the cable damages it MacBook Pro 13" Retina (Early 2015) Trackpad Cable as it gets compressed against the bottom cover.

I would get a better view of things, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see 在已经存在的问题里加入图片 so we can check to see if your battery needs replacing too!

Replace the flex cable that connects the trackpad to the logic board compatible with the Early 2015 model A1502 MacBook Pro 13" Retina laptop. Part #821-00184.图片

产品

MacBook Pro 13" Retina (Early 2015) Trackpad Cable

$9.99

这个答案有帮助吗?

得分 1

3条评论:

I agree. Although I’d suggest just ordering the cable and any tools you’ll need first. The trackpad cable is actually quite inexpensive, so are the tools. Once they arrive, dig in, swap out and try it out. Of course, back up first. Good luck

完成的

So the keyboard started working again today, so I think you are all bang on that its something to do with a loose cable.

I'm going to take the advice to get a replacement cable and the tools, and I will swap it out and reseat it.

完成的

@Jeremy Moseley - Don't forget to check your battery!

完成的

添加一条评论

添加你的答案

Jeremy Moseley 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 0

过去 30 天: 1

总计 68