My husband worked for 3 hours, following every instruction, and we did not have success with this product (a screen replacement for the iphone8). We were left feeling frustrated and confused. Even trouble shooting with the website did not help. The phone had a flashing white screen and would not respond to an attempt to reset. I would like a refund as we had to purchase a new phone completely after it would not turn on from the kit.
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Flashing white screen could mean a faulty video cable, meaning a faulty screen replacement, i own a company that fixes devices, if you didn’t mind sending it away, i wouldn’t mind fixing it free of charge, except the cost of the screen replacement, or i could direct you to get another screen replacement kit and try again. either way, just lemme know what you think.
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Hello! :D
Sorry to hear that you feel like that, I would recommend you to contact iFixit Customer Support if you think that you got a faulty part.
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What? Who are you talking to??
That seems so outta place lol
The person wrote "I would like a refund as we had to [...]" and you also mentioned that the screen replacement may be faulty so I directed the person asking to the iFixit Customer Support.
lol i apologize, ive just seen soo many scams that word it like that was worded... im soo sorry for making assumptions
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