My computer is recognizing my WD My Passport device but after a suggested trouble shooting scan of the unit I receive a diagnosis that there is a ‘driver error’ and therefore I cannot access any of the stored files. Can the ‘driver error’ be repaired?
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If it says it has detected drive errors let it do the repair.
这个答案有帮助吗？
it's not offering a repair.
When I check the hardware properties it says this;
Device Status: This device cannot start. (Code 10)
Try it on another computer if that does not work I'd remove the portable hard drive from its enclosure and use a SATA to USB adapter and see if that works.
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