Keyboard somehow goes to sleep.

Question

HP x2 10-p010wm

The HP x2 (10-p010wm, product number: 2NQ92UA) is a silver tablet made by HP that has a 10.1 inch diagonal display and a detachable keyboard.

2 个问题查看全部

Pranit Abraham Thomas @pranitabra12608

声誉积分: 1

发帖于: 2020年2月23日

更多选项

Keyboard somehow goes to sleep.

The actual model i have is HP x2 10-P000NE but this is very very similar to that. My keyboard frequently just stops working or just goes to sleep and to “wake” it, I have to either press the shift key or i have to detach the keyboard and attach it back again. And at times it’s as if the shift key is being held down permanently so its all caps and to get rid of that I have to open the on screen keyboard and press shift there(shift key flickers on the on screen keyboard). What’s going on?

回答此问题我也有这个问题

这是一个好问题吗？

是否

得分 0

2条评论:

Hi,

Try plugging in a USB keyboard and check if it happens when using it.

由 jayeff 完成的 2020年2月23日

It works like that...that's how I use it right now....I use a wireless keyboard with the laptop hooked to a monitor.

由 Pranit Abraham Thomas 完成的 2020年2月23日

添加一条评论

1个答案

Hi,

Try plugging in a USB keyboard and check if it happens when using it. — jayeff
It works like that...that's how I use it right now....I use a wireless keyboard with the laptop hooked to a monitor. — Pranit Abraham Thomas

jayeff @jayeff 声誉积分: 453千 11 368 1.4千 · Answer 1 · 2020-02-23T23:16:47-07:00

jayeff @jayeff

声誉积分: 453千

11

368

1.4千

发帖于: 2020年2月23日

更多选项

Hi,

Check the power management properties of the keyboard in Device Manager.

Go to Device Manager (if Win 10, right click on Windows Start button left side of Taskbar and select Device Manager) scroll down and find Keyboard click on the > to expand the list and then right click on the keyboard entry and select Properties > Power Management.

Make sure that the checkbox next to Allow the computer to turn of this device to save power is unchecked. Click OK then exit Device Manager.

Here’s an image to show what it may look like in your laptop.

(click on image to enlarge for better viewing)

这个答案有帮助吗？

是否

得分 0

2条评论:

It shows that option but it is unchecked and grayed out.

由 Pranit Abraham Thomas 完成的 2020年2月23日

Hi,

Have any liquids etc been spilled on the keyboard?

Try uninstalling the keyboard in Device Manager (right click on keyboard entry > uninstall device) and then restart the laptop and let Windows 'find" it again in case it is a corrupted driver etc.

Other than that you may have to open the laptop and check the keyboard cable connection to the docking board. See p.45 in the service manual

I've provided a link to the service manual in the other question about storage and memory that you asked so I assume that you have seen it as you didn't respond to that one

由 jayeff 完成的 2020年2月23日

添加一条评论

HP x2 10-p010wm

Keyboard somehow goes to sleep.

1个答案

添加你的答案