跳转到主内容

Repair and service information for Western Digital Elements external storage drives.

12 个问题 查看全部

Works normally connected to USB 2.0 port, not even detected to a 3.0

This disk drive is 6 years old and has always worked in 3.0 mode but for some months I have noticed that it is not even detected when it is connected to a 3.0 (SS) type port. Instead it normally works at the speed expected for protocol 2.0, when it is at a USB 2.0 port. Why? Has something been irreparably damaged? I tried to format it but it didn't help.

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 0
1条评论

Bro OMG. WHAT A SIMPLE FIX. EVERYONE NEEDS TO TRY THIS IF THEY HAVE AN ELEMENT.

ALL I DID was attach a usb extendo cable to the WD 1tb usb3 cable. So to my pc it looks like I'm plugging in a usb2 and ALL THE SUDDEN It WORKS PERFECTLY AGAIN WOOT

完成的

添加一条评论

2个答案

已选择的解决方案

Try another cable for the portable hard drive. Most likely the cable has worn out. If not the hard drive would need to be replaced.

这个答案有帮助吗?

得分 1

2条评论:

I just tried it but it doesn't work. I will continue to use it in 2.0 mode. Thanks anyway

完成的

Are you sure the issue is the drive Vs the system? Try a different port and/or system.

完成的

添加一条评论


Bro OMG. WHAT A SIMPLE FIX. EVERYONE NEEDS TO TRY THIS IF THEY HAVE AN ELEMENT.

ALL I DID was attach a usb extendo cable to the WD 1tb usb3 cable. So to my pc it looks like I'm plugging in a usb2 and ALL THE SUDDEN It WORKS PERFECTLY AGAIN WOOT

这个答案有帮助吗?

得分 0

1条评论:

Sorry was extremely hype I was all set to call the drive dead...

So very simply...

Take your WD elements portable HD. Plug in the Cable that comes with it with the funky angled port. The other end of the port is a blue tipped USB, aka USB3

Now attach a USB extension cable, Female on one end, male to plug into pc

now plug the extender cable into the PC and VOILA! MY DRIVE IS ALIVE

完成的

添加一条评论

添加你的答案

losgubbi 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 2

过去 30 天: 13

总计 207