Remove bios and hdd password

The model exactly is an Acer Aspire V5-132

I am trying to help someone unlock the bios and hdd password on their device which someone else put on it to sabotage them. Everything I tried failed. I can’t boot into dos to run a tool it asks for a HDD password. Every Youtube video is silly and useless.

If I can unlock HDD password that will help and can run bios unlock tool in windows.