Tv has sound but no picture
Sound but black picture
did not solve problem. Sound without picture.
what hardware problem am I looking at?
If a full factory reset doesn't correct this then I suspect you are looking at a hardware issue, which isn't good.
⦁ To force a factory reset, please use the following procedure:
1. Unplug the TV's power cable from the electrical socket.
2. Press and hold down both the centre and down buttons located on the TV.
3. Plug the TV's power cable back in the electrical socket (while still holding both the centre and down buttons).
Please note that this force factory reset is to be considered as a last resort, as this will remove all the settings, self-installed applications, channel sorting etc.