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Released June 2012 / Core i7 processor with Turbo Boost / Up to 1 GB GDDR5 Video RAM

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Password not working when unlocking

I set my laptop password as 4 numbers. When I use the MacBook keyboard to type said 4 numbers, the laptop doesn’t accept them even though the numbers are correctly typed. When I use a mechanical USB keyboard, the same thing occurs. However, on the USB keyboard if I use the numpad on the right side of it, then for some reason it accepts the password. I have checked if the keys work, and the keys all type correctly.

I changed my password to QWER, and it wouldn’t accept it even thought I typed the password correctly into the login page.

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Are you seeing a lock icon on the screen or are you seeing a User login screen for a given user account?

Reference: About the screens your Mac displays as it starts up

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It lets me choose the hard drive to boot into, then once I choose it, a grey background shows and my name asking for the password.

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Probably the keyboard layout on the password screen is wrong, such as used non-US keyboards and resulted in different key mappings.

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Thanks for the answer, I made sure when I changed the password, it’s on Britain PC and when I type the password on the login screen, it is also on Britain PC

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I would try using a USB or Bluetooth keyboard to isolate out if the built-in keyboard is not working correctly.

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Yh the keyboard is bit dodgy, but the numbers for the password on the keyboard all work. When I use the keyboard on google chrome for example, the numbers work and the correct numbers are entered. Also, when I turn my Mac from sleep, the in built keyboard works to unlock it, it only doesn’t work when I boot the laptop from shutdown

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Hamza Zaman 将永远感激不已
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