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The Xbox One S, designed by Microsoft Corporation, was released on August 2016. The Xbox One S is a redesign of the Xbox One.

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Why is my TV displaying no signal?

I bought a white Xbox one S used the person I bought it from said it worked fine and I saw it running with my own eyes. When I brought it home and plugged it in it turned on started in a timely fashion ran well but my screen was covered in artifacts and the display was too small to fill the screen. So I went to my settings and changed the resolution from 480p to 1080p and it immediately displayed no signal on my TV. I waited about 30 minutes and then tried hard resetting my xbox. Still no display, I changed HDMI cords to one that worked on my old xbox 1 and used all three different ports in my TV, it is in the port that goes to the TV and I flipped the cord around ETC. I tried starting it up in low resolution mode this did not work. The screen is not black my TV says no signal. My xbox seems to be working fine turns on and off normally. Please help I just bought this yesterday

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I'm having a similar issue. My xbox is turning on, not connecting via HDMI then turning off after 3-5 minutes. Black screen fixes aren't working. I've soft reset, hard reset, left it unplugged for 24h. No fix. Someone please lmk how to fix this!

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Did you figure this out? Mine is doing the same thing.

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Nothing worked for me. Screen stayed black, Xbox turned on but it never made any beep noises.

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Same problem, took apart my entire Xbox one s, cleaned it well, did everything else the others have done and still have the same problem.

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i have the same problem. did everything else aswell. Please help.

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Your screen is blank after you return to Home

1.     Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds.

2.     Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your Xbox One wireless controller.

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Your screen is blank after you begin watching a Blu-ray Disc

Note The Blu-ray Player app does not apply to the Xbox One S All-Digital Edition.

This can happen if Video output in your console settings is set to Allow 24Hz. To turn off Allow 24Hz, follow these steps:

1.     On your wireless controller, press the Xbox button  to open the guide.

2.     Select System > Settings > Display & sound.

3.     Select Video output > Video modes.

4.     Click Allow 24Hz to turn off this setting.

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Your screen is blank after you turn on the console

  • Confirm that both your TV and Xbox One console are turned on.
  • Check that your TV is set to the correct input signal (HDMI).
  • Check that the HDMI cable connection to your console is secure.
  • Check that the HDMI cable connection to your TV is secure.
  • Check that the HDMI cable is connected to the "out to TV" port on the console.
  • Power cycle your Xbox One: Press and hold the Xbox button for 10 seconds to turn off the console, and then turn it on again.
  • Reset your display settings. Here's how:

1.     If there's a disc in the Xbox One console, eject it.

2.     On the console, press and hold the Xbox button for 10 seconds to turn off the console.

3.     Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until the second beep occurs.

Note If you have an Xbox One S All-Digital Edition, you’ll need to press and hold the Xbox button and the Bind button instead, as your console does not have an Eject button.

In either case, this will boot your console in low resolution mode (640 × 480). To reset this setting, press the Xbox button to open the guide. Go to System > Settings > Display & sound > Video output, and then select the resolution you want from the Display dropdown.

4.     If you’re required to complete these steps on every boot-up, you’ll want to change your TV connection to HDMI as shown in step 3 of the next section, "Your screen is blank and you use an AVR in your setup." For more info, see How to adjust the display settings on your Xbox One.

  • Try plugging the HDMI cable into a different HDMI port on your TV.
  • Try using a different HDMI cable to connect your console to your TV.
  • Try connecting your console to a different TV.

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Your screen is blank and you use an AVR in your setup

If your Xbox One console is connected to an audio-video receiver (AVR) that's connected to your TV and you have no sound, follow these troubleshooting steps:

1.     Turn on your devices in the following order, waiting for each device to fully power up before starting the next device:

a.      Turn on your TV first.

b.     Once your TV is displaying a picture, turn on the AVR.

c.      Turn on your Xbox One console.

2.     Use the Input button on your TV’s remote control (or the buttons on the TV) to switch the input source of your AVR away from the console and then back (for example, HDMI1 to HDMI2, and then back to HDMI1).

3.     Restart the AVR.

4.     Set your TV connection to HDMI:

a.      Press the Xbox button to open the guide.

b.     Select System > Settings > Display & sound.

c.      Select Video output > Video fidelity & overscan.

d.     Under the Display dropdown, select the HDMI option.

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Your screen is blank after you install a system update

If you've just installed a system update and you see a blank screen, try the Xbox One System Update Solution. In step 1, select I NEED TO TROUBLESHOOT A SYSTEM UPDATE ERROR, and then follow the steps shown.

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I blame Microsoft they are forcing us all to upgrade to new consoles. £154 to repair from them they don’t share service info for repairs to be done by other reputable repairers. Hardly environmental friendly when it stops working throw it away…I WILL NOT buy another…….

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Try these steps:

Your screen is blank after you turn on the console

  • Confirm that both your TV and Xbox One console are turned on.
  • Check that your TV is set to the correct input signal (HDMI).
  • Check that the HDMI cable connection to your console is secure.
  • Check that the HDMI cable connection to your TV is secure.
  • Check that the HDMI cable is connected to the "out to TV" port on the console.
  • Power cycle your Xbox One: Press and hold the Xbox button for 10 seconds to turn off the console, and then turn it on again.
  • Reset your display settings. Here's how:
    1. If there's a disc in the Xbox One console, eject it.
    2. On the console, press and hold the Xbox button for 10 seconds to turn off the console.
    3. Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until the second beep occurs. 
  • Note If you have an Xbox One S All-Digital Edition, you’ll need to press and hold the Xbox button and the Bind button instead, as your console does not have an Eject button.
    1. In either case, this will boot your console in low resolution mode (640 × 480). To reset this setting, press the Xbox button to open the guide. Go to System > Settings > Display & sound > Video output, and then select the resolution you want from the Display dropdown.
    2. If you’re required to complete these steps on every boot-up, you’ll want to change your TV connection to HDMI as shown in step 3 of the next section, "Your screen is blank and you use an AVR in your setup." For more info, see How to adjust the display settings on your Xbox One.
  • Try plugging the HDMI cable into a different HDMI port on your TV.
  • Try using a different HDMI cable to connect your console to your TV.
  • Try connecting your console to a different TV.

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go to settings on your tv and go to hdmi settings turn on cec control turn all on except hdmi arc

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Thank you that worked!

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Soo I had a smart TV and I left it on so then I unplugged the power supply from the back of the TV (whiles it's on) then plugged it in turned the TV on while my xbox was on and it worked. Thought I'd share the fix

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See my full comment below. Initially I thought "this must be the most stupid solution, this can't work". Surprise! It was the only thing that worked after oven an hour of troubleshoting attempts.

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The solution I found for my problem was following:

-Go to TV Image setting

  • Select preset image option
  • Select Game Preset or whatever it says that goes with the gaming related theme

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I had this issue with a Roku TV.

I solved it after a lot of frustration.

Settings -> TV inputs -> pick the input you are using -> HDMI Mode -> select auto.

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I had this issue with my sons Xbox one for a long time, it worked fine on his bedroom tv but on our living room tv there was just ‘No Signal’ on the tv. All the wires were fine so we gave up…one day my other half just swooped in and unplugged all the other HDMI cables and turned the sky box off and voila….it worked. maybe just insure only the xbox is wired in and remove everything else?

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My hdmi cable works for everything else except for my xbox one s which i had for 1 or 2 years,and the hdmi cable for 7 or more years.

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Guys. I am in a deep shock.

The story: I play on my Xbox on the English settings despite living in Poland. But this is problem for my kids. So when my son wanted to play I switched settings back to Polish and restarted. And my Samsung Smart TV suddenly said “No signal. Check HDMI cable”. I tried with reconnecting HDMI plugs, restarting console with power button, unplugging it from AC outlet for 10 minutes, changing HDMI sockets in TV, changing HDMI cable, checking how it works through AV Receiver and everything failed.

I tried the “official” guide at the top, the trick with setting low resolution. It haven’t worked too. In the meantime I powered off TV few times (always using remote) and it also didn’t help. So I was pretty sure that my console’s TV out has died and it is time to “upgrade”. Last few days we got here real hot and moist climate thanks to sun mixed with storms. I got back to PC, read more in this thread and in Google, seeing more and more unrealistic solutions, including “hard reset of TV” by pulling the AC cord while TV is turned on. Angry as !&&* I switched off the power strip where TV and AVR are connected, without powering off the TV first. And I said “f*** this, I’ll give it a try, it is free, unlike new freaking console”. And it worked! That powering off the power strip gave exactly the same electrical result as pulling out AC cord from TV. And it restored the HDMI connection between my console and the TV and I could see the low resolution setting on my console! I switched to video settings, turned on 1080p and it worked immediately, with no issues. So what the !&&* has happened? I am clueless…


I am graduated electronics engineer. I can’t believe such nonsense solution could work.

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hey guys just a wuick question i havd this problem too but did any of you guys before is stoped connecting did you guys keep unplugging and pluging it in like movies the xbox to place to another because i think thats wjhy mine is doing that

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