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This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

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How to remove the virus bitly.

A virus named bitly has begun putting annoying popup ads on my phone. It has taken over the reboot sequence and has disrupted the operation of the phone. If you can't help remove iy, do you know who designed it so I can beat him with a bat.

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Hi @imbuildr

If data is not important, you can consider this

Master reset with hardware keys

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card. If the device menus are frozen or unresponsive, you can master reset using hardware keys.

 

  1. Back up data on the internal memory.
  2. With the device turned off, press and hold the Volume Up and Power buttons until the ZTE logo screen appears, then release.
  3. Press the Volume down button to highlight wipe data/factory reset.
  4. Press the Power button to select.
  5. Press the Volume down button repeatedly until Yes -- delete all user data is highlighted.
  6. Press the Power button to select.
  7. Wait as the device resets.

https://support.t-mobile.com/docs/DOC-27...

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Hi, you can also use the CMD to remove virus:

Step1: Launch Command Prompt by going to the search box and run as an administrator.

Step2: Once cmd opens, type D: and hit enter. (Replace D to the wanted drive letter)

Step3: Now, type the command attrib and hit enter to execute. You will be able to see the autorun.inf virus files in the listing.

Step4: Input the command attrib -r -a -s -h *.* and hit Enter to execute. This command will delete the read-only, system, archive, and hidden file attributes from all the files. (*- is for the files with different extensions).

Step5: After this, type del autorun.inf command and press enter to remove the files. In case you are infected by any other virus, then replace autorun.inf with the extension of the virus your system is infected with such as .exe or .ink.

Hope can help you!

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Hi @amimi ,

The question was about a ZTE ZMAX mobile phone with a virus problem

The phone operates on an Android OS not a Windows OS so your answer will not work.

Please look at the question fully before answering

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