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This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

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Why does the screen not work after dropped

screen cracked but turned on but can't use touch screen

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The digitizer is broken that's why touch isn't working

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yep Daniel is right. Not sure how it works on these models but maybe connector may also not be seated perfectly after drop.

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Jacinta Ross 将永远感激不已
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