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# Canot not start PS4

When I turn on my PS4, it starts me up in safe mode. It tells me to go to playstation.com and download version 6.20 or higher and I do. It tells me to plug the usb (with the update file) into the PS4. When I do, it loads to 100%, shuts down and tells me to do it all over again, and i’ve already done it several times.

## 1个回答

Maybe a problem with the motherboard. If you have warranty try sending it pack to Sony.

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Kamrun Brinkley 将永远感激不已