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The HTC U Ultra is also known as the HTC Ocean Note and was released in February 2017. HTC U Ultra includes models U Ultra, U-1u, and 2PZF1 and was released in black, pink, white, and blue body colors.

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My phone screen freeze and I failed to reboot or hard restart

my phone screen frozen and no response for hard restart

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On HTC you should be able to hold down volume down and power for 30 seconds to reboot.

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This is accurate :-)

完成的

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eslam khaled will be eternally grateful.
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