How to stop the annoying moisture detected at the USB charging port.
Help! I have a three weeks old Galaxy S9+ and the notification of moisture detected at the USB charging port is keeping me from charging my phone and keeps alerting about the moisture. I live in Michigan so it’s not overly humid. This past weekend, it was rainy and humid and the darn phone wouldn’t let me plug in the fast charger. I didn’t have my wireless charger with me.
Is there something wrong with the phone? Should I return it to Best Buy and ask for an exchange or refund? Help I am conflicted. (By the way I switched from an iPhone 8 for a change of pace.)
Hello all ...I recently had the problem start at work sitting on my wireless desk charger. Got the moisture symbol and when I got home the constant noise. Tried lots of cables, turning off, etc. No joy. So I tried device maintenance in setting, meaning all the battery and other junk, turned off all background programs. I then took a small peice of tissue, thin tshirt material over the charging port and plugged in my charger, cleaned my charging port. This cleaned off small amounts of dirt/debris and the moisture symbol and noise went away. We shall see if this lasts. So far so good over night.
由 Gary's Music F 完成的
Hello everyone. This problem started to happen to me after i immersed my phone in salty water....into the sea. Nothing worked but AFTER I WASHED THE CHARGING PORT WITH NORMAL WATER ( thinking like washing the salt away) everything worked fine
由 Dantes Eduard 完成的
My S9 is a week old and my phone is on 0% and I keep getting the same message about the moisture.
My phone is 100% dry …… any ideas ?
由 Michael Lourie 完成的
For now, try charging your phone wirelessly. I have found that it is often an issue with the charge port itself. If you replace the charge port it will fix the issue.
由 Jon 完成的
i had same problem. phone was completely dry and used new cord i just bought. it kept doing it even when powered off. but i turned plug over and it started charging, powered on and working now
由 guardian65026 完成的