Scrambled Screen on LCD and when recording
I just pulled out my camera ( Canon Vixia HF R500) for the first time in a while. I fully charged the battery (this happens with battery and with the battery out and its plugged directly into an outlet). I turned on the camera and it had me choose a language and set up the time and date. As soon as I finished and it went into video mode, the screen is just scrambled with pink and purple lines. I’m not sure where to begin
LCD screen itself is working perfectly, but once I go into recording mode - thats when the problem arises.
any direction would be great! Thank you!