The ring doorbell has all the lights on the circle on

I have opened the Ring doorbell already and I can see that all the lights both white and blue lights on the circle are on. I have tried pressing the ORANGE button to try to reset it, but whenever I press it, the light would go off after about 7 seconds or so, and then when I release the button, the lights would go back on again. It seems like the firmware or OS on it is broke, and when it is connected to power, the lights just turn on only. Is there any hope left for this doorbell?