The screen has 3 ribbons that need to plug into the phone. The first one snapped in fine. The second plug would not snap in. I tried snapping the original screen and it snapped in with no problem. I was not able to install the new screen.
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Inspect the connector on the phone and on the screens. If the old one snaps in fine then it's possible that the connector on the screen is damaged.
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Or it could be that the OP is trying to plug in a 5s screen on a 5C which use different connectors.
The 5c screen has an extra screw hole at the top right that screws into the metal back plate that goes behind the screen.
You're right. I forgot about that. I usually compare the size of the black plastic part near the top of the phone. The 5s is thinner than the 5c
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