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The Samsung Galaxy A9 (2016) is a smartphone from Samsung.

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Please how can you help me to launch the phone further?

Hello! I turned on my phone, and it only display "Samsung Galaxy A96. Powered by Android." In this case, please how can you help me to launch the phone further? I can't even access my apps.....

From Shallom.

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Did you try to Hard Reset it ? ( not factory settings )

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