My keyboard stopped working. using windows 10. please assist.
hey. im jeffrey from kenya. my keyboard stopped working abruptly and yet it is in perfect condition. what might be the problem? im currently using windows 10
474328
声誉积分: 13
2
2个答案
已选择的解决方案
声誉积分: 13
2
Uninstalling the graphics tablet driver solved the issue. the problem was caused by a software conflict, not hardware, as i thought. Anybody using windows 10 and has the same problem should try doing the same.
这个答案有帮助吗？
得分
0
最有帮助的答案
声誉积分: 3.8千
20
16
8
Hi Jeffrey,
If the keyboard has completely stopped working, disassemble the laptop and lift up the keyboard to check and see if the ribbon cable as come unplugged. I had this issue a few weeks back with a customer's laptop. Good luck!
- Jasen
这个答案有帮助吗？
得分
1
