Ps4 cannot start... Insert USB... Tried everything

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PlayStation 4

索尼的新一代电视游戏机，于2013年2月20日发布，并于2013年11月15日开售。

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Ahmed Yasser @ahmedyasse56299

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发帖于: 2018年2月2日

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Ps4 cannot start... Insert USB... Tried everything

Power went out. Now Ps4 displays the following message: Ps4 Cannot Start. Attach Usb with 5.05 software or more.

Already tried that several times with the right file (900+mb) doesn't work. Tried removing HDD and checking it's functionality... It works perfectly.. I formatted it manually on PC and tried again still didn't work. What can I do to fix it?

Some guy in a PS store told me that there's a problem with the NAND which I didn't understand and said he couldn't fix it.

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Try this https://www.playstation.com/en-us/suppor...

由 sm_vulkus 完成的 2018年2月7日

no you.........

由 Alfie Eden 完成的 2018年4月24日

What I found worked was when its turned off get it into safe mode (pressing the the power button when hear the first beep keep holding until I hear a second) this opens safe mode menu. From here I selected update software which took me to another menu with 3 ways to do so which 1 was by havingused a pc to out the software on usb there's was a second option (can't recall what that one was and the 3rd was update by internet which is what I selected... From here it came saying with the usual update software screen you get when doing them normally... 3 mins later came up sayin system software of the PS4 has be updated PS4 will restart and with the new system software update like normal.

由 Lauren 完成的 2021年6月14日

Just wants you to update yourself to thee P5!!! Never ever have I had to update or a use a USB for my PlayStations since the beginning of PlayStation!!.. is basically get the PS5 or die

由 thelifeilead86 完成的 2021年7月26日

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What I found worked was when its turned off get it into safe mode (pressing the the power button when hear the first beep keep holding until I hear a second) this opens safe mode menu. From here I selected update software which took me to another menu with 3 ways to do so which 1 was by havingused a pc to out the software on usb there's was a second option (can't recall what that one was and the 3rd was update by internet which is what I selected... From here it came saying with the usual update software screen you get when doing them normally... 3 mins later came up sayin system software of the PS4 has be updated PS4 will restart and with the new system software update like normal. — Lauren
Just wants you to update yourself to thee P5!!! Never ever have I had to update or a use a USB for my PlayStations since the beginning of PlayStation!!.. is basically get the PS5 or die — thelifeilead86

Shuncey Balba @shunceybalba 声誉积分: 137 7 2 · Answer 1 · 2018-04-24T05:22:38-07:00

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Shuncey Balba @shunceybalba

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发帖于: 2018年4月24日

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Are you using a usb stick formatted fat32?

Is it in the correct folder /PS4/UPDATE/PS4UPDATE.PUP?

Have you tried using another USB Stick/HardDisk?

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It worked

Thank you

由 Grave W 完成的 2019年12月19日

This works! Thanks so much, your information saved me from insanity!

由 Bret Leversha 完成的 2020年4月17日

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rebecca sonier @rebeccasonier 声誉积分: 13 1 · Answer 2 · 2018-07-31T06:27:43-07:00

rebecca sonier @rebeccasonier

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发帖于: 2018年7月31日

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This just happened to my son's ps4 and believe it or Not, it was the USB cord was bad!! We received the SAME message and then it wouldn't even turn on... just a white stripe! Was about to take it it with last hope of get getting it serviced when I attempted to use that cord to connect my computer to the tv and it wouldn't work- I switched it out for the cable box NEW USB and that worked.. a few hours later it dawned on me that could have been the issue with the ps4! I hooked it up and it turned right on!! No problems. Sometimes the answer is too simple to see. Hope this fix gets spread :)

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Ben @benjamen50 声誉积分: 159.8千 Mtwo Perform 11 191 368 · Answer 3 · 2020-02-26T16:41:10-07:00

Ben @benjamen50

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Mtwo Perform

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发帖于: 2020年2月26日

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Follow this guide - PS4™ Complete System Software File:

https://www.playstation.com/en-us/suppor...

Scroll down and follow the instructions on that page where the bolded heading specified above. If you follow the instructions to the T it should work.

Unless there is a hardware problem which is usually either a faulty hard drive or non-functional blu-ray drive (can be caused by drive board or circuitry of drive controller on board depending on model).

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Dave @mrnumnuts 声誉积分: 13 1 1 · Answer 4 · 2018-04-26T17:04:13-07:00

Dave @mrnumnuts

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Looks like your PS4 is looking for the initialisation software. There are two options for downloading firmware from the PlayStation support website. One is a firmware update and the other is the full firmware package, both are called PS4UPDATE.PUP. You need the full firmware file which is a much larger file than the update, around 2GB I think. Beware though as this firmware performs a full reset of the PS4 which means it will wipe everything off the hard drive.

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don_ryado7 @donryado7 声誉积分: 1 · Answer 5 · 2019-05-01T08:27:26-07:00

don_ryado7 @donryado7

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发帖于: 2019年5月1日

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Hi there. i have exactly the same problem. can someone help? Many thanks

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We just had the same problem and we solved it by plugging the PS4 directly into a wall socket with no other cords sharing the outlet.

由 dstarr 完成的 2020年8月8日

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serchlancer calvin @serchlance11172 声誉积分: 1 · Answer 6 · 2019-12-05T01:36:27-07:00

serchlancer calvin @serchlance11172

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发帖于: 2019年12月5日

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ya probé de todas las opciones que te da el modo seguro y continua la pantalla “Cannot sart the PS4.

Ya probé que el disco duro este en buenas condiciones .

- Solo al iniciar el PS4. se tarda como 50seg. en arrancar, me da vídeo y después me manda mismo mensaje de:

Cannot sart the PS4. y que actualize la version 7.00 por USB . la cual ya baje la actualización la ejecuto y carga una barra blanca al 100% y al reiniciar regresa a la misma pantalla de: Cannot sart the PS4. y es un circulo que no termina y no inicia la consola. ayuda

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Reggie Reynolds @reggiereynolds 声誉积分: 1 · Answer 7 · 2020-04-25T11:06:34-07:00

Reggie Reynolds @reggiereynolds

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发帖于: 2020年4月25日

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I tried everything to reinstall my ps4 an update it to 7.50 an it still not

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I'm thinking it might be an issue with the SSD hardware, but I haven't tried option #7 initialize ps4 (Reinstall System Software) yet. I will try that and get back to you. Wish me luck.

由 Andrew Atkins 完成的 2020年4月28日

Option #7 worked. Reinstalled system software, but I had to remove my external USB hard drive and cleaned the USB ports first with compressed air. One note: While testing party chat,.. multiple error messages (3-4) occurred. Had to abandon the test due to time constraints. However, the system no longer loops in safe mode.

由 Andrew Atkins 完成的 2020年4月28日

We just had the same problem and we solved it by plugging the PS4 directly into a wall socket with no other cords sharing the outlet.

由 dstarr 完成的 2020年8月8日

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Ty Cochran @twhy 声誉积分: 1 · Answer 8 · 2020-06-24T07:18:41-07:00

Ty Cochran @twhy

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发帖于: 2020年6月24日

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Losing my mind… Did both files for PUP update and Hard reset. No errors.. Finally got a hard reset to work started reloading life into clean drive. The PS went into sleep mode and woke up doing it again.

Cannot start PS4 and asking for update 7.51 on a jump drive again. Not working.. now safe mode is locked into only highlighting option 7 and cannot navigate. I enter for the option and it's asking only for USB and stuck..

Removed hard drive to check startup for different error so seems the SSD is functioning. Still thinking may need to buy complete new SSD instead of sending it off.

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We just had the same problem and we solved it by plugging the PS4 directly into a wall socket with no other cords sharing the outlet.

由 dstarr 完成的 2020年8月8日

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