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A video gaming headset with a detachable microphone and an optional Mixamp Pro to balance game and voice audio. Compatible with Xbox 1, Xbox 360, Playstation 4, Playstation 3, and PC. The "Gen 2" A40 headsets were released between 2014 and 2015.

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Audio jack on the A40Mixamp is loose, works if I hold it down, HELP!

Hey guys,

I KNOW this has a solution, I just need to find one as the internet hasn't seen this one before. So I can hear audio perfectly fine, and I can hear my friends perfectly fine, but in order for people to be able to hear me I have to practically hold the wire down into the audio jack of the Mixamp. The moment my hands come off , my friends can no longer hear me. This is incredibly frustrating, as its the reason why I gave up on trying to fix it any way. They are so comfy, and before I consider buying a whole new mix amp for 140$... I would like to see if theres a screw I can tighten in order to make that hole a little tighter... or at least tight enough for voice to be able to go through without me having to be perfectly still and holding it down.

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Hi @dardojs89 ,

Two options.

1. Use the ifixit Astro A40 Gen2 Mixamp Motherboard Replacement guide to gain access to the motherboard so that you can securely solder the jack back onto the motherboard or replace it if it is the jack itself that is faulty.

2. This may be an easier option if you don't have the required expertise or tools to do option 1 above.

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