How do I stop my BLU VIVO XL2 phone from detecting ghost touches?

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BLU Vivo XL

The BLU Vivo XL was released in January 2016 as part of BLU's budget line of smartphones.

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Mrdj @mrdj

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发帖于: 2017年10月21日

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How do I stop my BLU VIVO XL2 phone from detecting ghost touches?

This happens more when the phone is charging, but also happens sometimes when it is not....but the touchscreen seems possessed when I'm using it.

I would select one thing and I would feel the phone vibrate several times and it would eventually select something else above or below whatever I originally wanted to select. It happens on any website, while using any online or offline app, and on the home screen.

I've turned on the option to make my touches visible, and noticed that my phone detects three different touches in rapid fire secession (on the point I select, one inch above, and one inch below).

Any useful solutions would be greatly appreciated.

BLU Vivo XL2, no visible external damages, no screen cracks, all original manufacturer parts, no software mods.

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I did a hard reset twice. Didn't work. Going to complain to blu again. Of all the issues to be having this is the most frustrating. Anyone else find their phone doesn't connect to the internet properly either. Like only sometimes and then has a hard time loading things?

由 Stephanie Grimond 完成的 2018年1月11日

Yes I am having the exact same problem. I did a hard reset and that did not cure the problem very frustrating does anyone have a solution?

由 Ray Bolanos 完成的 2018年9月13日

Turn brightness to 0%

由 Renardo Hinsey 完成的 2019年1月6日

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I did a hard reset twice. Didn't work. Going to complain to blu again. Of all the issues to be having this is the most frustrating. Anyone else find their phone doesn't connect to the internet properly either. Like only sometimes and then has a hard time loading things? — Stephanie Grimond
Yes I am having the exact same problem. I did a hard reset and that did not cure the problem very frustrating does anyone have a solution? — Ray Bolanos

Rachel Acosta @alphapeaches 声誉积分: 2千 6 4 4 · Answer 1 · 2017-10-21T06:29:31-07:00

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Rachel Acosta @alphapeaches

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Here's a "cure-all" article for Android devices in general that have ghost touch issues. The first step looks to be removing any screen protectors, as it may be caused by dust underneath. Are you still under warranty?

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Removing the screen protector didn't work. I am under warranty, and the BLU help desk's solution is to do a hard reset. I would like to avoid that if possible.

由 Mrdj 完成的 2017年10月27日

A hard reset can fix a lot of problems. It's also quicker than exchanging it for a new one. Can you back up the data somewhere so you don't lose it?

由 Rachel Acosta 完成的 2017年10月28日

You can turn off touch sound to vibrate off instead it works to my phone try it

由 cocodellebeauty 完成的 2019年2月19日

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cocodellebeauty @cocodellebeauty 声誉积分: 1 · Answer 2 · 2019-02-19T07:44:38-07:00

cocodellebeauty @cocodellebeauty

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发帖于: 2019年2月19日

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You just need to turn off touch sound instead of vibrate uncheck it or Off. I tried it to my phone now it works fine

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I have no sound or vibration for touch and this issue persists even after a reset.

由 Cookie Louis 完成的 2019年2月20日

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he1een @he1een 声誉积分: 1 · Answer 3 · 2020-03-11T09:29:14-07:00

he1een @he1een

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发帖于: 2020年3月11日

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Also had this issue on the Vivo XL 2 and I already had touch sounds unchecked. Somehow fixed it by just unchecking everything in the “Other Sounds” submenu. Though, it might be worth mentioning that I've done about a half dozen factory resets on it in the past six months and only use it now for a single app.

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