iPhone 5s 0xE8000013 error after reset cant activate itunes error

Question

iPhone 5s

苹果 iPhone 5s 于2013年9月10日公布。该设备的维修与以前的型号相似，需要螺丝刀和撬棒。可使用GSM或CDMA / 16、32或64 GB。颜色有银色、金色和太空灰。

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Fixie @kobexkyrie

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发帖于: 2017年10月19日

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iPhone 5s 0xE8000013 error after reset cant activate itunes error

My phone still not working it says error 0xE8000013 on itunes after factory reset i tried restoring updating downgrading nothing works

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I've been facing the same issue.... tested with 3 computers, including my macbook pro, Bootcamp window 8.1, my office computer windows 7, my friend's macmini.. and all are facing the same error..

I have talked with USA's office from my country.. long calls of about 50+ minutes as combine. (you can have an idea of calls costs).

I'm also waiting for the next update. .may be they will understand that every user is not so rich to buy the latest phones.. some one has to stay with their older phones.

由 Muhammad Farooqi 完成的 2017年10月20日

Updayte will be on 23 i wish it could be fixed i still cant let go my iphone 5s

由 Fixie 完成的 2017年10月20日

what do you mean fixie

由 daniel 完成的 2017年10月20日

Ios 11.0.4 will be on oct 23

由 Fixie 完成的 2017年10月20日

Good luck for all those including me who can't afford expensive new phones.

由 Muhammad Farooqi 完成的 2017年10月20日

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iMedic @theimedic

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iMedic Phone Repairs

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发帖于: 2017年10月19日

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Tried 3utools.com? Flash it to a more known firmware?

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Okay bro i will updaye is that a download site of files or what ?

由 Fixie 完成的 2017年10月19日

Im flashing right now

由 Fixie 完成的 2017年10月19日

I flashed and restored still didnt work what to do exactly in 3utools ?

由 Fixie 完成的 2017年10月19日

It says failed to read info of activation should i try to install beta ?

由 Fixie 完成的 2017年10月19日

I have read an article stating that it is cause of ios 11 bug on the system and they already wrote to the apple company but still the problem can be fixed .they advice that we should wait until the new update will come .when will be ios 11.0.4 coming ?

由 Fixie 完成的 2017年10月19日

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I've been facing the same issue.... tested with 3 computers, including my macbook pro, Bootcamp window 8.1, my office computer windows 7, my friend's macmini.. and all are facing the same error..

I have talked with USA's office from my country.. long calls of about 50+ minutes as combine. (you can have an idea of calls costs).

I'm also waiting for the next update. .may be they will understand that every user is not so rich to buy the latest phones.. some one has to stay with their older phones. — Muhammad Farooqi
Updayte will be on 23 i wish it could be fixed i still cant let go my iphone 5s — Fixie
Good luck for all those including me who can't afford expensive new phones. — Muhammad Farooqi
Okay bro i will updaye is that a download site of files or what ? — Fixie
I flashed and restored still didnt work what to do exactly in 3utools ? — Fixie
It says failed to read info of activation should i try to install beta ? — Fixie
I have read an article stating that it is cause of ios 11 bug on the system and they already wrote to the apple company but still the problem can be fixed .they advice that we should wait until the new update will come .when will be ios 11.0.4 coming ? — Fixie

Jacob Harvey @fo22zz 声誉积分: 215 6 7 · Answer 1 · 2017-10-21T00:00:09-07:00

Jacob Harvey @fo22zz

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发帖于: 2017年10月21日

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Have you tried from DFU and recovery mode and also using another USB cable?

I had a few of my restores fail recently and it turned out to be the USB cable. Took 3 cables to figure that out

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My restore is not failing its all succesful just the fcking activation goes error i tried 5 usb cable tried 2 diff . mac 1 pc and 1 laptop running windows 7 and 8

由 Fixie 完成的 2017年10月21日

I’m confused now. Try doing a DFU flash using 3u again for a signed firmware. If it returns an error, provide the number.

由 Jacob Harvey 完成的 2017年10月21日

what number should i provide ??i already flashed it a couple of times

由 Fixie 完成的 2017年10月21日

wait i will try the dfu mode i didnt try it i just restoring im doing it now

由 Fixie 完成的 2017年10月21日

its says cant switch dfu to recovery mode

由 Fixie 完成的 2017年10月21日

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Simple Computers @szymon 声誉积分: 13 1 · Answer 2 · 2017-10-27T03:22:22-07:00

Simple Computers @szymon

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发帖于: 2017年10月27日

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Same here. After last update phone cant be activated after factory restore. iTunes 0xE8000013 error. DFU dont help. 3uTools reflash or downgrade nothing fix problem. 3uTools activation:

11:21:16 Obtaining activating data

11:21:34 Failed to read information of activation

11:21:34 Operations are failed

11:21:34 Elapsed Time: 00:00:17

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Im broke man no cure after all this weeks

由 Fixie 完成的 2017年10月27日

I have tried 3u tools but still i have this error i have been waiting along time for the next update 11.1 it released i have flashed but still it run this error what should I do Any body help me

由 Fidamuhammad Amarkhil 完成的 2017年11月6日

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el_rika @elrika 声誉积分: 13 1 · Answer 3 · 2018-05-22T03:05:19-07:00

el_rika @elrika

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If you have an apple device that has been, for whatever hardware issue, sent into a normal service (non official apple), you will never be able to activate your device again if you were unlucky enough to update it to ios 11.

Apple stealthly locked all repaired/refurbished devices with ios11.

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There is a way to downgrade to iOS 10?

由 Diogo Cordova 完成的 2018年9月2日

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Jawad Siddiqui @jawadsiddiqui 声誉积分: 1 · Answer 4 · 2017-12-18T13:04:18-07:00

Jawad Siddiqui @jawadsiddiqui

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发帖于: 2017年12月18日

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11:21:16 Obtaining activating data

11:21:34 Failed to read information of activation

11:21:34 Operations are failed

11:21:34 Elapsed Time: 00:00:17

THIS ONE HAVE NO CURE

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MJ Alfithor @mjalfithor 声誉积分: 1 · Answer 5 · 2018-01-02T06:14:46-07:00

MJ Alfithor @mjalfithor

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发帖于: 2018年1月2日

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i have this problem too. nothing like this never happen on my ipad before i update it to iOS 11. Im waiting somebody to solve this case

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Jory Hans @joryhans 声誉积分: 1 · Answer 6 · 2018-01-10T10:28:35-07:00

Jory Hans @joryhans

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发帖于: 2018年1月10日

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10 January 2018

I factory reset my iphone 6 yesterday am getting the same problem about the activation! someone has got the solution?

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Tahir Bhatti @tahirbhatti 声誉积分: 1 · Answer 7 · 2018-01-23T14:36:55-07:00

Tahir Bhatti @tahirbhatti

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发帖于: 2018年1月23日

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I have same problem with iphone 5s.

My iphone note activate after factory reset.

Kindly update any solution this problem.

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faizan ikram @faizanikram 声誉积分: 1 · Answer 8 · 2018-02-20T01:22:18-07:00

faizan ikram @faizanikram

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发帖于: 2018年2月20日

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please fix activation problem iphone 5s

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Fix Ya @fixya49371 声誉积分: 1 · Answer 9 · 2018-03-22T08:51:09-07:00

Fix Ya @fixya49371

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发帖于: 2018年3月22日

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I have this problem too since i updated my IOS, I'm using Iphone 6

Tried everything but failed.

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hawwerkaschde @hawwerkaschde 声誉积分: 1 · Answer 10 · 2019-03-16T23:54:26-07:00

hawwerkaschde @hawwerkaschde

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发帖于: 2019年3月16日

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Its an old thread but still up to date. I updated 5S to 12.2 beta5 . Activation not possible. If I trie activation on the phone itself it says : An update is required to activate your iphone shut down ! .

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