How can I do a hard reset without the password?(Read description)

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Samsung Galaxy A5 (2017)

An Android smartphone produced by Samsung released in January 2017.

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Hendrik @hendrik10

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发帖于: 2017年9月18日

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How can I do a hard reset without the password?(Read description)

I got a new phone (galaxy a5 2017) a while ago. I Changed the password a few times. I always used my fingerprint to unlock my phone. Now I powered my phone off and then I noticed, that I forgot my password and I already tried to hard reset it but it asks me for my password if I try powering it off. PLEASE HELP

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Do you need to restart it or factory reset it?

由 Reed Crosby 完成的 2017年9月18日

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daniel @tech_ni 声誉积分: 34.6千 10 22 44 · Answer 1 · 2017-09-21T10:34:45-07:00

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daniel @tech_ni

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发帖于: 2017年9月21日

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hold volume up and home button then press power still keep holding volume up and home until it gives a menu. press volume down to wipe data/factory reset and press power button

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Samsung Galaxy A5 (2017)

How can I do a hard reset without the password?(Read description)

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