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Touchscreen does not work

Just bought an Ares 10 from Walmart worked fine at first, but now when I tap an icon a green box appears around it but won't go forward.

Can you tell I know nothing about tablets!

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Without any more information (e.g. which app is this, what is this green square, etc.), it is impossible to answer your question.

Would you be so kind so as to attach a photo of this phenomen?

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