3 5s crashes (black screen) when locked unless apps are running.
So I have an Iphone 5s with a weird problem.
Symptom 1: needing to put in my password after restart. but I hadn't restarted it and it had battery left. I decided this was random and ignored it for a while.
Symptom 2: turns off randomly. Not too hot, not low battery, just suddenly off.
Symptom 3: Turns off randomly and wont restart even with holding the home and power button for a long time. 30 minutes to a few hours later it will restart.
-while this is happening if it is plugged into iTunes it says its not working right and needs to be reset.
So far I've reset it (5-7 times) and with different iCloud account. Worked fine with a new iCloud account (for a couple days) until i used safari then the problem came back.
Apple says its a hardware problem and I need a new phone. I thought I'd check here before giving up on it. Currently it works as long as something is going on all the time, like an app playing music or making noise. I've had it going with no crash since friday evening by playing a white noise generator. not a great fix, but its going...
Any help would be greatly appreciated.
Thanks!
Edit: still working as long as white noise is playing. Anyone know what goes on in the phone when it's locked and idle?
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I'm sorry I can't help I did fix this issue but I just can't remember what I was it was fine as long as it wasn't in idle/sleep mode leave it alone and it wouldn't wake back up again, I can't remember what it ended up being ruled out apps by resetting it and then not restoring it from the backup I think it ended up being something like the battery or wifi ic can't remember, sorry
由 c9679 完成的
I've had a similar problem where it turns off when on standby.
iPhone 5s - keeps turning off and can't turn back on
It's really odd as the white noise idea works for me too. Did you manage to find a solution?
由 Lenny 完成的
Just recently tried to use it again and see if updating it would fix it. I updated it to the newest iOS update and so far it’s working fine. It’s been working with the new problems for the last about four days. I did get a new phone so it’s not on a cellular network at the moment. Though it was having the same issues whether on cellular service or not.
由 Becca A 完成的