Samsung smartphone released in January 2016. Model SM-J320
My Samsung Galaxy J3 (2016) fell out of my pocket, the screen cracked and the phone won't turn on. Is there any way you can help me fix my phone.
Chances are the phone is still powering on but the LCD is done. You might want to look into screen replacement. Also, do the buttons light up? Hope I can help.
Will screen replacement fix the problem? My granddaughters phone was working with a small cracked screen, but it fell out of her hand ( fell 6") and now won't turn on. Will this problem be fixed with a new screen? Thanks
Kathy 完成的 2017年07月03日
I am unable to tell you for certain, but most likely the screen is the issue. Also, do the buttons light up?
Reed Crosby 完成的 2017年07月03日
No it doesn't light up but when I hold all the buttons down it will vibrate. There is a SMALL fracture in the upper right hand corner, but that was a while back and the phone continued to function. Then she was sitting on the front step and dropped it about 8 inches. Then it wouldn't come on anymore. At first I could see a blue light up in the corner, but not anymore.
Kathy 完成的 2017年07月08日