Ear speaker, headphone jack and microphone is not working

Question

iPhone 6

这款4.7英寸iPhone于2014年9月19日发布，是iPhone 6 Plus的缩小版。

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Albert Figure @albertfigure

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发帖于: 2017年3月25日

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Ear speaker, headphone jack and microphone is not working

Hello friends,

I have issue with iphone 6.

I have replace ear speaker and charger port flex.

Also have try soft reset and hard reset with iTunes.

All flex connected:

- Ear speaker is not working.

+ Front camera is working

+ Light sensor is working

- Headphone jack is not working

- Microphone is not working

+ Loudspeaker is working

+ Charge is working

+ Vibration is working

-Video have messy noice.

Ear speaker flex off - No voice on video - Headphone jack and microphone is not working.

Now I'm waiting new ear speaker flex. Should I try change back camera microphone?

Could it be logic board issue?

How I can confirm it's not software issue?

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2条评论:

@albertfigure What was the reason of changing the ear speaker and charge cable?

usually this get clogged with dust or lint and a simple cleaning does the job.

did you make sure everything get back int the original position?

the mic did record something or just random noise or nothing at all?

由 Oros 完成的 2017年3月25日

Reason was this problem, but no any change after changing those parts.

Yes, all screws (correct size), connectors etc.

Random noise on video when ear speaker is connected. After I plug off flex of ear speaker no any voice on video.

When try call only loudspeaker is working normally. Mic - no voice. Headphones - no voice. Ear speaker - no voice.

由 Albert Figure 完成的 2017年3月26日

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2个答案

@albertfigure What was the reason of changing the ear speaker and charge cable?

usually this get clogged with dust or lint and a simple cleaning does the job.

did you make sure everything get back int the original position?

the mic did record something or just random noise or nothing at all? — Oros
Reason was this problem, but no any change after changing those parts.

Yes, all screws (correct size), connectors etc.

Random noise on video when ear speaker is connected. After I plug off flex of ear speaker no any voice on video.

When try call only loudspeaker is working normally. Mic - no voice. Headphones - no voice. Ear speaker - no voice. — Albert Figure

Shahil Samnani @shahilas89 声誉积分: 351 NS Cellular Repair Center 3 2 · Answer 1 · 2017-03-26T18:16:01-07:00

Shahil Samnani @shahilas89

声誉积分: 351

NS Cellular Repair Center

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发帖于: 2017年3月26日

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There are two issue as I can find about the device.

Lets solved the first one Ear piece not working. When you change earpiece and front camera flex there are 4 golden dots which needs to get connected to the flex. Please align everything and lock the silver plate with proper screw. It should be fixed

Second, Headphone Jack one of the pin in the headphone might have been damage or stuck. Try inserting headpone or change the charging flex.

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I have changed the charging port flex twice - No progress with the problem.

I know it is tricky to get to ear speaker/front cam flex and parts into place. I have done it several times before. I'm still waiting new ear speaker flex from China. I hope that it will arrive this week and problems will be solved soon.

由 Albert Figure 完成的 2017年3月27日

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