Horizontal lines across the display

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ASUS VN289Q LCD Monitor

Released on February 24th, 2014, the Asus VN289Q is a 28-inch monitor with a resolution of 1920x1080 pixels.

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Oliver Mardle @olivermardle

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发帖于: 2017年3月9日

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Horizontal lines across the display

Hi,

I bought an ASUS LCD Monitor last year and over the last few months it has developed a fault where faint lines are displayed across the display. The lines don't show on white backgrounds, just darker colours. There is then a black line that fades towards the middle of the LCD at the top. I have tried the monitor with different computers over HDMI, VGA, DVI and DisplayPort. I have also tried to reason with ASUS but they are unable to repair monitors apparently and can only offer a refurbished unit (A repaired display?).

Thanks

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Who was called the water boy

由 Fjcgvv 完成的 2017年5月16日

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DrGlowire @lightnwire 声誉积分: 3.5千 6 5 1 · Answer 1 · 2017-03-09T11:30:23-07:00

DrGlowire @lightnwire

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The problem is the LCD display. Refurbished is a good way to go, just find out what the warranty is when replaced. Generally, the warranty of the refurbished unit is either the remainder of the original warranty or 90 days, this varies depending on vendor.

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Thank You, They sent me a refurbished display which is absolutely disgusting. It came covered in dust with no protective plastic so I have requested that they return mine and I will build a good one out of the two then send back the refurb. Right now my priority is getting mine back though!

Hopefully I will be publishing some repair guides soon!

由 Oliver 完成的 2017年3月16日

Sorry to hear that the refurbished display was low quality. In this case, you should escalate to the help desk manager. It is a pain but it may help make the experience better for the next person and it could also help you get a better replacement.

由 DrGlowire 完成的 2017年3月17日

I have requested that they return my display, they escalated the case and reported the issue to the complaints department, should get my original LCD back by Tuesday. I will be requesting a full refund from them or ill try to get a PB287Q out of them.

由 Oliver 完成的 2017年3月18日

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ASUS VN289Q LCD Monitor

Horizontal lines across the display

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