跳转到主内容

修复你的物品

维修的权力

商店

2015年3月更新的 13 英寸 MacBook Pro 配备 Retina 显示屏,型号为A1502,采用第五代英特尔酷睿 i5 和 i7 处理器,并配备 Force Touch触控板。

948 个问题 查看全部

MacBook Pro suddenly dead and does not turn on

Hello,

My Macbook Pro suddenly shut down and is not turning on, no chime, no Apple logo. There was no exposure to water. (However, I had kept a steaming bowl of hot water right next to the laptop.But this was in an open kitchen)

The Pro had less than 10% charge when it suddenly shut down. I charged it for another 10 minutes and tried to switch on, but no luck. I charged it completely till the magsafe indicator turned green, still does not turn on. So assumed that the battery is charging fine. I opened the mac and saw no visible corrosion or moisture(two tiny dots below the battery case are white and haven't turned red)

I have tried the following already.

1. SMC reset - With the magsafe adapter connected, when I do the reset the charge indicator turns green from orange.

2. Disconnected and reconnected the battery connector - still no life.

Its been only a year and three months I bought this in India. Could the logic board die out so soon? How to pinpoint if it is indeed the logic board?

Thanks a lot!

Update (01/23/2017)

I am currently based in a small town in Germany with no apple genius store around. I will be visiting the store in February. Meanwhile any help would be appreciated.

Thanks!!

已回答! View the answer 我也有这个问题

这是一个好问题吗?

得分 23

评论:

Disconnect the battery, then the keyboard, then plug in the charger and see what happens.

完成的

@madhu15 as Rany said, but reconnect the battery after disconnecting the keyboard. The 2015 13" will only boot when the charger is connected if the battery is plugged in too :)

If this doesn't work, remove the logic board and check the bottom for liquid damage.

完成的

Thanks for the prompt reply @reecee and @rany! I did the following in sequence

Disconnected battery --> pulled out keyboard cable --> reconnected the battery --> connected the charged.

Alas, nothing happened :(

完成的

@reecee I didn't know that. I thought it would start with charger alone. Point taken...

完成的

Try the same with trackpad disconnected...?

完成的

显示更多的26条评论

添加一条评论

22个回答

已选择的解决方案

When trying to attempt to boot it, press the trackpad. If it clicks, the MacBook is coming on (but is not displaying picture, chiming or another issue), if not, the MacBook is completely dead, which will be an issue with the logic board. The force touch trackpads will only click when the MacBook is on, so this is a good indicator when diagnosing these.

Remove the logic board and check it for any liquid damage. Remove the tape at the top of the board (this covers components, sometimes liquid is underneath this.

Clean any liquid with 95%+ isopropyl, but before cleaning, take a picture for reference, so we know what area was affected by the liquid (if the clean doesn't resolve the issues.

The MacBook should boot when the battery is reconnected and the charger plugged in, so there is clearly an issue with the logic board.

这个答案有帮助吗?

得分 16

评论:

Trackpad gives no click after reconnecting the battery and charger. So, as you said it is a logic board issue.

I'll try removing the board and see if there has been any accidental liquid spill without my knowledge.

Thanks

完成的

I have the same issue except my trackpad does click. But my screen is still black and heard no chime and my battery is fully charged

完成的

I had a similar issue, My Macbook Pro couldn’t switch on for over two weeks.

Finally I managed to resolve the problem and now it’s back and performing even better.

Follow this guide here: http://bit.ly/2qCKG0q

Hope this helps.

完成的

My macbook pro suddenly doesn't want to switch on nor charge. What should I do

完成的

Francis, I'm having the same issue and I wanted to check your link but it's broken. I hope you can see this message and send us an updated link. Thanks

完成的

显示更多的21条评论

添加一条评论
最有帮助的答案

Reset the SMC on Mac notebook computers

First, determine whether the battery is removable. Mac notebook computers that have a nonremovable battery include MacBook Pro (Early 2009) and later, all models of MacBook Air, MacBook (Late 2009), and MacBook (Retina, 12-inch, Early 2015) and later. Learn more about Mac notebook batteries.

If the battery is nonremovable:

Shut down your Mac.

Unplug the MagSafe or USB-C power adapter from your computer.

Using the built-in keyboard, press Shift-Control-Option on the left side of the keyboard, then press the power button at the same time. Hold these keys and the power button for 10 seconds.

Release all keys.

Reconnect the power adapter.

Press the power button again to turn on your Mac.

If the battery is removable:

Shut down your Mac.

Disconnect the MagSafe power adapter from your computer.

Remove the battery. (Learn about removing the battery in MacBook and MacBook Pro computers.)

Press and hold the power button for 5 seconds.

Reconnect the battery and MagSafe power adapter.

Press the power button to turn on your Mac.

The LED on MagSafe power adapters might change colors or temporarily turn off when you reset the SMC.

Reset the SMC on Mac desktop computers

Follow these steps for iMac, Mac mini, Mac Pro, and Xserve.

Shut down your Mac.

Unplug the power cord.

Wait 15 seconds.

Plug the power cord back in.

Wait five seconds, then press the power button to turn on your Mac.

Thanks

Varun

这个答案有帮助吗?

得分 47

评论:

Hi Varun,

As mentioned above, mine is an early 2015 retina Pro and hence battery is not removable. Already tried the SMC reset. No signs of life.

Thanks

完成的

Try With Reinserting The Battery Connector

Thanks

Varun

完成的

What is the battery connector? The battery is not removable.

完成的

Thanks it worked.

完成的

@Madhu: Does your Macbook work again? I have a similar issue. Apple says that I am out of warranty and the German shop notebooksbilliger.de don't feel the need to repair my MBP (finally I consulted a lawyer).

完成的

显示更多的26条评论

添加一条评论

You can also hold down fn-ctrl-cmd and the power button, it's the only thing that works on my mac when it just shuts down and becomes completely unresponsive even though the battery is full. Holding down the power button for 10 seconds and the p and r key thing don't work and don't feel comfortable opening the back.

这个答案有帮助吗?

得分 18

评论:

Thanks! Holding fn+ctrl+CMD and power button worked.

完成的

thanks Alisha .... my Mac is working

完成的

shift+fn+control+option+cmd+power button worked

完成的

How long do I hold it down

完成的

Fn+ Ctrl+cmd+ power button worked for me too!

完成的

显示更多的23条评论

添加一条评论

I have the same problems TODAY. No response from Mac Pro 13 “ Retina Early 2015 after holding down the power button. I try the SMC reset . Plug out the AC power. HOLD THE KEYS: SHIIFT, CONTROL, OPTION, AND POWER SIMULTANEOUSLY FOR 10 SECS. THEN Release. Hold down Power button for 15secs. It power up again. IT works !

这个答案有帮助吗?

得分 5

评论:

I tried that several times it didn’t work, I had to open Mac up and disconnect the battery plug

I then plugged in AC power it worked!

I then shut Mac down re inserted battery plug thinking the battery was the fault but it all works as normal!

完成的

I’ve gone through same process and it ain’t working , I use a MacBook pro 2017

完成的

Thanks a ton. it works for me

完成的

Hi, I have the exact problem you do. My MB Air will startup normally if I leave the internal battery connection unplugged and just use the charging cord with the amber light on. The Air will start normally even if I shut it down (sleep as well) and plug the charger cord in and push the power on button.

If I plug the internal battery into the logic board the Air will not start from the battery or the charging cord.

I don't know if a new battery will solve this issue. Have you solved the problem?

完成的

It is not working for me too on Macbook pro 15 inch 2011.

The CPU fan runs, I checke the Ram, the Harddrive in the other Laptops. Everythings semms to be fine. The Capslock light is also not turning on.

Can anybody Help please...

完成的

显示更多的1条评论

添加一条评论

Had a similar issue on my 13” Macbook Pro (late 2013). The battery died while the laptop was left running and it wasn't powering bank on. None of the reset key combinations suggested would power it on.

An authorized service center diagnosed the issue (charged me about $30) and told me I had to replace the topcase (cost: $500+) - since there was a problem with the power button.

  • Upon opening up the laptop myself (since it was a 5 year old laptop at the time and warranty had already expired) using iFixit’s Pro Tech Toolkit (costs about $70) and disconnecting the battery and then plugging in the magsafe connector, it powered back on. I then put it back to sleep by closing the lid and connecting the battery back in.

I indeed seem have an issue with the power button but as long as I maintain charge in the battery I don't have to use the power button, I can just easily continue to put it to sleep and waking it back up using just the lid. Oh and I can also restart without any problems. It's only when I let battery die, or shutdown, that I have to open laptop, disconnect the battery, and repeat the process.

Pro Tech Toolkit图片

产品

Pro Tech Toolkit

$69.99

这个答案有帮助吗?

得分 2

评论:

This worked perfectly for me. After trying all of those resets, the SMC and P+R key reset, I wasn’t expecting unplugging the battery to do the trick. But it powered right up after I reconnected the magsafe charger.

Anyone who’s having issues with their a1502 MBP not turning on, but green light on the magsafe should try this fix. I guess my issue is only if I let the computer run out of battery entirely. Then I have to disconnect the battery, plug in charger and then hit the power button and it comes to life-like the above post, I can close the lid and plug the battery back in right after, and everything is good.

But, If I had just tried this earlier, it would have saved me a lot of stress. Thanks Siddharth!

完成的

添加一条评论

For someone who doesnt work with all those method my macbook pro got green light on mag safe charger but always show up with red charger icon , try quickly move a bit of the charger then turn on suddenly ! I know its weird but its work for me

这个答案有帮助吗?

得分 1

评论:

Omg it worked

完成的

Wow, how you discovered this thing! It worked flawlessly!

I tried all tricks mentioned here: 1) SMC Reset, 2) Power+Trackpad, 3) FN+Control+Command+Power, all without any avails, still, no chimes or power on, and the Magsafe charge indicator kept off like no electricity.

Then I tried your trick. Voila, it was ON!

Thank you for your discovery-of-the-century!

完成的

添加一条评论

Im having to do the same process of taking the back off and disconnect the battery and plugging into a wall outlet its really annoying but it does work,in this state my macbook is probably worth less then $100. Wondering what to do from here ? Buy new battery?

Update (05/13/2020)

You have to unplug the battery and plug it back in it will automatically start up don't let it shut off keep it charged keep it going cuz if it turns off going to have to unplug the battery and do all that again and that's a ##&&% taking that back off at everything so leave the motherfuker charging and you'll be good to go

这个答案有帮助吗?

得分 1

评论:

Hi, I have the exact problem you do. My MB Air will startup normally if I leave the internal battery connection unplugged and just use the charging cord with the amber light on. The Air will start normally even if I shut it down (sleep as well) and plug the charger cord in and push the power on button.

If I plug the internal battery into the logic board the Air will not start from the battery or the charging cord.

I don't know if a new battery will solve this issue. Have you solved the problem?

完成的

Actually, as long as it does not switch off and the battery does not go flat, it is fine ... so I can never let any of those situations happen!

Mine is a MacBook Pro from 2015, 15"

完成的

添加一条评论

I have tried all the above mentioned Methods.

It is not working for me too on Macbook pro 15 inch 2011.

The CPU fan runs, I checked the Ram, the Harddrive in the other Laptops.

The battery indicator also showing all the lightning as I have left 1hour for charging. Everythings seems to be fine. The Capslock light is also not turning on.

The back logo is also not turning on.

Can anybody Help please...

这个答案有帮助吗?

得分 1
添加一条评论

My macbook is not turning on. Not charging or not showing the battery level. When i plug the charger it has a dim green light.

这个答案有帮助吗?

得分 1

评论:

O nly dimlight is you , you lil dimwit sissy

完成的

Same as mine did you get any help on that...

完成的

添加一条评论

Unfortunately I had the same issue. while working on my Mac air 13 , the battery died and after I had charged 100%, it still did not turned up. I tried all the options, however nothing worked. Ultimately, had to change the motherboard which was “costly”. I was told by apple care that there was a liquid found in the motherboard and hence it happened. It still does not seems to be a convincing reply to me. Seems to me it could be the moisture formed on some part in motherboard which could have caused it

这个答案有帮助吗?

得分 0
添加一条评论

Fn+cntrl+cmd+power worked, i have heard the same problem for two months

这个答案有帮助吗?

得分 0
添加一条评论

Hello , have replaced my keyboard recently on MacBook pro retina 2015 15inch.. since when power on, I always hear chime but it doesn’t turn on. have tried all option described without success. noticed that fans blows slowly, and the heat pipe on logic board get very hot.

这个答案有帮助吗?

得分 0
添加一条评论

I took my computer to Lapin store and they shipped it to Apple, got a new logic board as this failed and was the main issue to this problem, cost $700. Computer is running great now.

这个答案有帮助吗?

得分 0
添加一条评论

Replace the battery. .

Remove the battery and connect the power cable directly. Wait for 5 blinks on the led, and in 10 seconds the laptop will boot. It's definitely the faulty battery… don't ignore service battery. The faulty battery manifests in ways unimaginable and unbelievable..

这个答案有帮助吗?

得分 0
添加一条评论

Hi,

Interesting reading, thanks for the input.

I've got a A1990 (2019 MBP) that doesn't power up, Tried everything possible (without opening the case), nothing works. It's on Apple care, but i am stuck on a little island, not even mail in repair possible from here. Even without the virus the next possible service center is far far away.

What else could i try without voiding the warranty?

We're living on a boat, it hasn't been very humid here though. But still, maybe the humidity sensor kicked in?

Also it caused some troubles over the last few months, the keyboard / touchpad was not detected after sleeping and it turned off a few times at around 30-50% charge. Maybe that indicates something else like the battery?

Thanks so much for helping!!

F

这个答案有帮助吗?

得分 0

评论:

I kept reading into humidity issues ... living on a boat and having a Mac seems to be not the best combination ;)

完成的

Hi I could solve the Problem.

I clean all the logic board the alcohol or you can also do it with nailpolish remover but becareful not too much just a little bit of it.

Then I left the logic board disconnected overnight.

And next morning I tried with shift+fn+conttrol+option+command+power button at the same time and holding it down for at least 10 second and then wait for 5 more second then turn it on.

May be this could help.

完成的

@bim0321 Thanks, but that will certainly void my AppleCare ;)

完成的

My case is solved. Finally got back to civilization and got it fixed. Apple replaced the Logic board, the thunderbolt boards and the SSD. It's working again.

完成的

添加一条评论

I'm having this problem too and I have tried everything and it still doesn't work. I have only had this MBP 2019 for less than a month

这个答案有帮助吗?

得分 0

评论:

Read my recent comment may be it could help...

完成的

@tmg1706 did you come up with a fix? I am having the same issue with my mbp 2019

完成的

添加一条评论

I am also facing the same problem. My macbook pro is just 3 months old and it is just dead. No response, nothing seem to work. Everything seems to be dead. No response coming from charger connection, cpu fans, any of the port's.etc.

Tried all key combination and nothing seems to wake this machine up.

Also, there is no apple care center in my city. Because of lockdown, can't go outside my city very easily.

Please suggest any other solution for this without voiding my warranty.

这个答案有帮助吗?

得分 0

评论:

I am facing the same problem. I have tried all remedies suggested in the manual and kindly suggested by well–meaning friends here. Using the various keys on the left and right side of the keyboard with the power on–off key etc. Nothing worked. Due to lockdown in our city I can't even visit an Apple store.

完成的

Hi Jitesh, I am facing same issue. Did you get any fix for that till now?

完成的

Hi everyone, this just happened with 3 of my Macbooks in the last 4 months. Did anyone of you manage to get it fixed?

完成的

添加一条评论

Same problem here. I placed my MB inside a casing a week ago so that it will not be accumulating dust. Last night when I turned on, it won’t. I tried every fix that would be possible including opening its back to remove battery, SSD card, and display, I tried also the CTRL+OPTION+SHIFT+POWERON.

Still it did not work. It does not turn on the fan nor attempt to turn on the fan but when I connect a phone charger, and press the power button, it quickly charges but suddenly stops charging. However when the Macbook's power adapter is connected, it charges the phone charger and continues charging. I also did resetting the NVRAM which is OPTIONS+COMMAND+P+R but still would not work.

Any help is highly appreciated.

这个答案有帮助吗?

得分 0
添加一条评论

Open up. Ease the battery connector off with your finger/Nail…don't use a screwdriver!

Plug in mains and see if it boots up… if it does leave on for a minute to recover machine…then turn off and remove mains…insert battery connector….if your machine is a fixed battery and connector then it must need an Ap Technician.

这个答案有帮助吗?

得分 0
添加一条评论

i dont know if this will help i had the same issue and nothing seemed to work all day i read loads of documents but still no joy with any of hte methods however the bit htat stuck in my mind for my 2016 mbp was htat the track pad was clicking for about 2 secods and then just tuen off. so i turned on the devise and just kept tapping on the track pad non stop till it booted . alsas it came on and im currently trying to reinstall a. new version of mojave

hope this helps

这个答案有帮助吗?

得分 0

评论:

unfortunately it switched back off

im plannig on opening it up tomorrow

完成的

添加一条评论

Yes, it works!!! Thank you so much for this advice.

这个答案有帮助吗?

得分 0
添加一条评论

Sometimes my Macbook pro forcefully auto shut down and did not power on.

Above no method works for me.

Finally worked it some other method.

  • Close your display and plugin for 7/8 hours.
  • Open display, my MacBook automatically powered on.

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

Madhu 将永远感激不已
浏览统计数据:

过去的24小时: 460

过去的7天: 2,975

过去的30天: 13,463

总计 1,153,938