"Boot device not found"

Question

HP ENVY Series

Repair guides and disassembly information for HP's Envy line of laptops.

20 个问题查看全部

Abreeza Saleem @azsal

声誉积分: 1

发帖于: 2016年12月13日

更多选项

"Boot device not found"

Hi! I was getting the error "Boot device not found, Please install an Operating System". But when I restarted my computer, it started working fine (I went to my Windows). But I need to know what could have happened and what measures should I take now to prevent it from happening again? Also, my laptop is getting stuck for, like, milliseconds so I am scared that it might happen again. The first time it happened, my screen got stuck then I got the message that there are some errors. When it restarted, I got that black screen.

Please respond soon and let me know what I should do now!

已回答！ 显示答案我也有这个问题

这是一个好问题吗？

是否

得分 0

添加一条评论

3个答案

已选择的解决方案

jayeff @jayeff

声誉积分: 496.8千

11

384

1.5千

发帖于: 2016年12月13日

更多选项

Hi,

What you should do first if your laptop is working is ''BACKUP all your personal data '' to an external portable USB HDD. This way you have it all saved if your HDD fails completely.

Then you can try to find out what the problem is.

这个答案有帮助吗？

是否

得分 2

添加一条评论

MrMasterboard @mrmasterboard 声誉积分: 85 3 · Answer 1 · 2016-12-13T11:34:23-07:00

MrMasterboard @mrmasterboard

声誉积分: 85

3

发帖于: 2016年12月13日

更多选项

Hello Abreeza!

This might indicate a problem with your HDD/SSD.

Please install HDTUNE and select your primary HDD/SSD.

Next you will have to click the HEALTH button and look for errors.

Good Luck

这个答案有帮助吗？

是否

得分 1

2条评论:

Thanks for the reply! In the health tab, I am getting failed for an unknown attribute. I really don't know what it means so I am going to share what is says there:

Current -> 96

Worst -> 96

Threshold -> 97

Data -> 4

Status -> Failed

Do you know what this means? Also, how can I fix this?

由 Abreeza Saleem 完成的 2016年12月13日

You did everything correctly! Thats great!

Sadly it seems that your HDD is failing.

You have 2 options now:

1: You can copy important data to a exterior drive and remove the broken HDD and replace it with a new HDD or SSD(i would recommend the SSD).

2: Remove the failing HDD and replace it with a new HDD/SSD. You can now use the old failing HDD as a exterior drive(with a sata to usb adapter or case).

Although the failing HDD is not suited for windows it might be good enough for some form of data storage.

Good Luck!

由 MrMasterboard 完成的 2016年12月14日

添加一条评论