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Why is document on screen not being copied

Hi there! This printer seems to be fine but it does not read a document from the screen, what's the cause of this, or can you repair it for me?

My contact is 0822533267 and name is Simon

Regards

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Hi,

Does it scan OK if you use the ADF (Automatic Document Feeder) instead of laying it flat on the platen glass?

HP Officejet Pro L7580