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Repair and disassembly guides for Asus Windows tablets.

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Asus Transformer Book T100 Chi Bluetooth keyboard no longer working

I bought my convertible tablet a few months ago. The other day I switched on the Bluetooth keyboard as usual, but the blue light kept flashing and pressing the keys and the track-pad did nothing.

I've had a look elsewhere online for solutions, none of which worked. I looked at my tablet's Device Manager, and the Bluetooth Radio Properties state "Windows has stopped this device because it has reported problems (Code 43)." Nice and vague. I've updated the drivers, and uninstalled and reinstalled the device, but the same error persists.

Anyone got any more ideas?

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hi i have almost similar problem, only some keys of my physical keyboard not working?, tried every thing ( even cleaned / blow dried inside of keyboard )? is there an alternative to this dock, i mean similar bluetoooth device along with pad or external mouse ( without receiver).....thank you in advance for responding .

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I realize the post is a couple years old but I had the same problem and hope to spare someone else from looking all over the place for the solution. I updated the drivers, uninstalled and reinstalled the keyboard and it still didn't work. I ended up having to go into the Bluetooth setting and change the setting in the Bluetooth radio (uncheck the box that says to shut down the Bluetooth automatically if the keyboard batter is low). This finally worked, but I still am having some disconnection issue, because the keyboard won't display the battery power. Least I can type again!

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Using the touchscreen keyboard input the "0000" universal code when it asks for the passcode. Then click connect and enter the "0000" on the keyboard and hit enter. This worked for me.

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Thanks Ambria Page, the tip with the Bluetooth Radio has solved my problem.

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Hi mine keep asking for a code and matter what pin enter isnt valid, pls help me

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I have a T100-CHI and the keyboard never appeared in "Other Device" list. I finally chose the "+ Add Bluetooth or other device" option at the top. The dialog box box "Add a device" appeared so I selected the first option "Bluetooth". Nothing showed up so I held the bluetooth switch (upper left) on the keyboard to the far right until the keyboard appeared. When it appeared I let go of the switch and selected the keyboard in the list. A dialog box appeared with "Enter the PIN for Asus T100CHI DOCKING". Of course I didn't know the pin so using the onscreen keyboard I typed in my own eight digit key "12345678" and selected connect. I quickly entered the eight digit key in the keyboard and pressed Enter. I had to do follow this same sequence a number of times before I managed to get the timing right but don't give up.

Good luck!

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I was pulling my hair out trying to figure out the PIN; of course asus support website does not tell you to create your own PIN and then enter it on the keyboard immediately afterwards.

Thank you, Danny!

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Danny Anderson has it right. Enter 12345678 on the tablet keyboard and click connect, then quickly type the same numbers on the real keyboard and press enter. Do it quickly though.

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The "do it quickly" part was reallllllyyy helpful

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The 0000 worked for me. Typed this in and hit connect and then as it was connecting I entered 0000 + ENTER on the keypad. Don't forget to hit the enter button on the keypad like I did 10 times lol

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Tap 00000000 from the screen and press enter, the next moment tap 00000000 from the Chi bluetooth keyboard and press Enter. It will configure. At least it helped me.

I had the same problem: the keyboard fallen appart and didnt want to connect. So I’ve deleted it from the bluetooth list and then tried to connect again. The windows has found the keyboard, and required a PIN but no PIN had been provided, so I didnt know what to type in. The secret is to type the same passwords in the screen and on the keyboard. Good luck

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This worked great for me as well. Asus T100CHI just went stupid and I couldn't connect the keyboard for weeks. Because I was getting this stupid message "enter your PIN". Thank you for your help.

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Thanks for a great fix, I was going nuts and spent 10-12 hours trying to resolve 10/10

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Thank you very much, this worked for me too. I have a T300CHI Asus Transformer> i was desperate, now I can go on with my flow

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Thanks after 9 months of not use my laptop I found this post and it resolve the problem, thank you a lot!

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Hi,

I have this issue the longest time (mine is Asus T100 CHI), and this article below seems to resolve it for good!

https://mikebeach.org/2014/11/29/fixing-...

Basically, you go to Device Manager and disable the Power Management option for Bluetooth. So it is actually the bluetooth problem of Asus tablet, not the keyboard!

<<Always thought the Dock is bad, i bought another bluetooth keyboard to replace it, and then saw the same problem!! then i realize that’s why my bluetooth mouse also seems flaky… now i know it is actually the bluetooth of tablet’s problem (well, not the hardware but the driver and the power saving option, apparently)>>

Try it and i hope it works for you all too!

Cheers,

Stephen

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Found a pin that works!! When asked for the pin, type 63467904 on screen then type the same number on the keyboard and hit enter. It paired immediately!! I had tried every other thing I found online, but this finally worked!! Hope this helps!!

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First of all uninstall the Bluetooth driver from device manage then reinstall it and restart ur computer then go to control panel and add device in printers… you'll see the dock add it and then ask for pass code it will give you the pass code enter it on our dock ND press enter its done

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Thanks for sharing useful information. https://www.kpgtaxation.com.au/

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Informational forum site, thanks for sharing useful info. https://www.guard1security.com.au/

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Forget typing bunch of zero’s, they never work… Try this:

This helped me:

https://www.youtube.com/watch?v=Lw-S2-6t...

In the video try the first option suggested : Press windows key and R together, in the prompt box type "devicepairingwizard" turn on your device bluetooth, discover your device and click next, then click on the link below the box to see the code, enter the code on your keyboard. That should fix everything.

I hope you find this useful. Cheers.

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Ok Guys , for connect T300CHi Docking Keybord , do :

1: Go to device Manager > Drivers , and disable Device , then enable Device

2. Settings …. bluetooth add devce , Press ON on Keybord from OFF , move powerswitch right for 3-5 sec , then parring starting.

3. The device is Found , click and put the PIN on Keyboard + Enter , Done

If get a Pin Request without PIN , then follow this step

a.) run regedit

b.) Search “HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Bluetooth\ExceptionDB\Addrs”

c.) Delete all DIRs inside , and close Regeditor

d.) Go to Step 1. Now Windows display PIN for pairing again .

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My old T300 Chi is still going strong after 6 years, but the pairing issue with the keyboard suddenly appeared. I tried all of the tips I could find on the web, and nothing worked. Before buying a new bluetooth keyboard, I tried the reinstall/reset Windows 10 feature built into Win 10. It’s in the Update & Security section of settings, Recovery, Reset this PC. I chose the save my personal files option, and it took more than an hour, but it worked! I could tell it was working even before the update was finished because the bluetooth light on the keyboard stayed lit while the reset was finishing up. And since that light wouldn’t stay lit before, I knew it was a good sign. Once the reset was complete, I started the pairing process, was given a password, typed it, and it paired! I hope this helps someone.

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