跳转到主内容

Alcatel's first smartphone built for the Straight Talk network, identified by model number A851L. Released in October 2013.

34 个问题 查看全部

Phone doesnt let me talk when I answer a call

When I get calls I answer them like normal and then I'll say hi and the other person doesn't here me at all help me please

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 1
1条评论

I know it's an obvious question, but are you sure your microphone is not muted? Also, when you call someone, can they hear you? I would try making a voice recording to see if your microphone picks up anything at all. If your microphone works, then it's likely just a settings issue.

完成的

添加一条评论

2个答案

已选择的解决方案

Hi,

If the microphone has not been muted and you still cannot be heard try the following:

Connect the earphones with the microphone attachment to the phone and then make or answer a call.

If you cannot be heard using this method there is a problem with the voice transmission circuitry in the phone, which would involve a repair/replacement of the systemboard.

If you can be heard using this method it proves that the voice transmission circuitry is OK but there is a problem with the microphone in the phone.

It may be that the microphone is faulty, has become disconnected from the systemboard or the microphone inlet has become obstructed. The first two would involve the phone having to be opened and initially be visually inspected.

You can check the third possibility by using a magnifying glass and a strong light to check to see if there is anything clogging up the small pinhole on the bottom edge/side of the phone. Behind this hole is the microphone. If it does look like there is some lint, dust etc do not stick a pin or anything else into the hole to try and clear the obstruction, you will damage the microphone. Try using a vacuum cleaner to suck out any obstruction. Do not apply the vacuum cleaner for long periods to clear the hole, try short bursts.

这个答案有帮助吗?

得分 1

2条评论:

Hi if I call someone they cant hear me so I think something is wrong with my phone

完成的

@avayatamosiunas

Did you try any of the suggestions in the Chosen Solution above?

完成的

添加一条评论

our phone works when we dial a different phone but not our friends phone is used. If she phones back, we still hear her but she can't hear us. Any suggestions?

这个答案有帮助吗?

得分 0

1条评论:

Hi @chriswilli90366

Can your friend hear other callers OK on her phone?

Can you try a different phone and call her and check if she hears you OK?

完成的

添加一条评论

添加你的答案

Sophie alan 将永远感激不已
浏览统计数据:

过去 24 小时: 3

过去 7 天: 12

过去 30 天: 35

总计 2,465