Calls do not work. Incoming - Outgoing connect but no sound.
I have 2 Verizon iPhone 5s phones. Neither of them have a working speaker or mic only in call mode. I have tested the speaker both in ear as well as speaker phone through the recorder app. I have also tested the mic in siri and recorder mode.
Phones have both been reset to new phone, have tested the sim cards and everything.
What else could it be????