跳转到主内容

修复你的物品

维修的权力

配件 & 工具

2014年9月19日发布的iphone 6 Plus有着比iphone 6大的5.5英寸屏幕。

1523 个问题 查看全部

Touch ID not working after screen replacement

Simple to do, about 20 mins, but Touch ID isnt working as some others mentioned. I wondered if a fresh instal might help? When I go into "Setting" and " Touch ID" to turn on, it tells me "Failed - Unable to complete Touch ID setup. Please go back and try again." Any ideas, not a deal breaker, I guess it beats picking glass out of the side of my face when trying to use the phone!

已回答! View the answer 我也有这个问题

这是一个好问题吗?

得分 20

评论:

This may be a dumb question but was the phone powered off and battery unplugged when you plugged in the front display cables?

If not you will need to turn the phone off and on and try the TouchID again.

Otherwise you probably either have a damaged home button ribbon connector / home button extension cable (the one that comes on the metal back plate to sit behind the screen assembly) or you are using a different home button and not the original one that is linked to the logic board.

完成的

The iPad deactivates the Touch ID Function permanently even for the original Home Button "maried" to it if you only one time connect another or no Home Hutton an swtich it on.

Alsways connect the original Home Button to the Display Assembly and then connect the Display Assambly an then Switch the iPad on otherwise the Touch ID fundtion is gone for no good reason eccept to pester and annoy you.

This sabotage bevahiour has no protective justification. It is possible to replace broken wires on the Touch ID Home button with the Touch ID still working means it is possible to Tinker atnd lissen to the cummunication over those wires to try to reengineer the security function without the device noticing it so disabeling the Touch ID function isn't protecting anything.

完成的

From my place it seems to be that if the screen is an 'after market' one. (i.e. non apple). then it comes with some firmware whcih isnt compatible with the apple firmware button. the new screen firmware is identified and blocked by apple. Try a full restore and if a full restore is prevented by iTunes because it doesnt recognise your phone then this is most likely the answer.

完成的

If the replacement screen is not an original Apple screen then the touch id will not work. You must replace the after market button with the original apple button from your old screen and even then it may not work. You must swap the buttons over before the replacement screen is connected to the phone. If you want the touch id to have a chance at working don't connect the replacement screen before the button is changed over.

完成的

Ok I did all that and it still does not work! I read that there are defects in the ribbon that connects to the home button , which runs under the las plate!

完成的

显示更多的3条评论

添加一条评论

任天堂 Switch 套装

快速恢复到游戏的状态

购买 Switch 套装

任天堂 Switch 套装

快速恢复到游戏的状态

购买 Switch 套装

19个回答

已选择的解决方案

Did you replace the "Full Assembly" or just the front LCD?

If you replaced the full assembly (and transferred over only your TouchID) you most likely have a faulty TouchID Ribbon Cable that runs behind the LCD Shield Plate. You can swap over your original and it should restore functionality.

If, however, you replaced just the front screen you most likely damaged either your TouchID sensor or your TouchID Ribbon Cable that runs behind the LCD Shield Plate. You can replace the LCD Shield Plate and restore functionality, but you cannot restore functionality by replacing the TouchID sensor without Apple's assistance.

这个答案有帮助吗?

得分 29

评论:

Full Assembly - Product code: IF269-000-3, I moved over my original TouchID as the new assembly did not come with another TouchID Ribbon cable. TouchID worked prior to replacement, if I damaged it I am not sure how, I was very delicate. The Home Button otherwise works perfect. I have replaced numerous screens, this is a first with TouchID though. Thanks

完成的

If it ends up that the fault was in that LCD Shield Plate, email support@ifixit.com and they'll get you sorted with a small reimbursement for the part swap :)

完成的

Hi Matt,

I experienced the same issue as Bazzoni.

After a battery replacement, neither the speakers, nor the Touch ID function are working anymore on an iPhone 5s. ANyway the home button works correctly.

Do you think that re-initialize the iOS to 10.3 could help?

完成的

I am having exactly the same problem for my 5s. Does anyone have a solution?

完成的

@dcasolini I would recommend restarting your iPhone to see if that resolves things. If you didn't turn the phone off and disconnect the battery prior to repair that is almost certainly the issue. If the problem persists, try reinstalling and checking that components are installed on the screen accurately and connected. to the board.

完成的

显示更多的20条评论

添加一条评论

I had this issue my 1st few times replacing customer's screen.

Method #1: Each time I took the home button from the screen they originally had on the iPhone & swapped it with the new home button. That then fixed the issue each time.

Method #2: For the times there was only 1 home button present, I suggested that they 1st backup their iPhone using a computer. 2ndly do I clean wipe of the iPhone. 3rdly restore the iPhone from backup. Which will replace all of your files & settings back into your phone as they were.

Both of those methods worked every time I ran across that issue. However, if neither of the 2 fixes work for you, then YES. It is indeed a hardware part that has been damaged during the screen replacement & you should order a new piece.

If you get the "touch ID" error when installing the new piece it is only due to the old home button being registered to the iPhone's system itself & will be fixed with method #2.

WHEN RESTORING, UPDATING OR FRESHLY INSTALLING IOS ON THE IPHONE, THE PARTS REGISTER TO THE IOS SYSTEM OF THE PHONE. Hope this helps you guys & gals.

这个答案有帮助吗?

得分 13

评论:

#2 didn't work for me (only caused me to lose all my settings using Apples stupid iTunes backup/restore scheme)... #1 worked well though - thanks

完成的

Method #2 worked for me, I had kept the original home button, and did an update but the error persisted. After an entire restore, phone is like new. Thanks!

完成的

@Tom Thomas You’re welcome!

完成的

@Keri Matthews You’re welcome!

完成的

Going to try #2. I don't know why I didn't think of that to begin with. I had someone replace my screen and LCD but do have the original home button. If it doesn't work after a restore I will check the ribbon cable since the home button is original to the phone.

完成的

显示更多的3条评论

添加一条评论

You can fix this with iTunes. Do a software repair and it will work again (if the hardware is still oké) I think it happens when the iPhone is not turned off when you open it.

这个答案有帮助吗?

得分 5

评论:

Will this cause an Error 53 after doing a SW repair?

完成的

I took my daugther to a person to fix her iPhone 5s the screen was cracked and he fix it...but her ID senor he forgot to install the original ID senor..what to do..

完成的

how can i do this?

完成的

If it's not the original homebutton then there is nothing you can do...

完成的

bad answer. a) What is this "software repair" terminology ? b) the second part of the sentence doesn't even make any sense

完成的

显示更多的1条评论

添加一条评论

I had the same problem. After screen replacement it's not working.

I fixed it accidentally though.

So here's what I did:

I installed IOS 11 Beta and within IOS 11 the touch ID was all good. I was very exited to have my touch ID working again. The only problem was- the IOS Beta was not stable and my phone was restarting all the time, so I had to downgrade back to IOS 10.

I was pretty sure that I'm losing the touch ID again.

Now I'm back on latest IOS 10 and The touch ID is working perfectly fine with my after market screen.

这个答案有帮助吗?

得分 4

评论:

it was the same button or different?

完成的

I kept the original home button.

完成的

when ur touch id wasn't wroking did u get a popup message that the touch id isnt working?

完成的

This is a first for me. Normally when I replace a display and move the original home button to the new screen, it is a 50/50 chance it will work.. I just installed a new display on a 6s using all the aftermarket parts, and just replacing the oem home button. Well, initially it failed on fingerprint id. I reset, I did an update, still failed. So, as a last attempt I restored fully to 11.2.5 and when it completed, the fingerprint function was working again. I was just about to move the oem home button ribbon, but did not need to do that.

完成的

Well, I0s 12 is now out and its still not working for me....

完成的

添加一条评论

You might wanna check if you really peel off the TouchID ribbon cable on the Shield Plate correctly. There's a small piece of plate that attach behind the TouchID ribbon cable and it's important for you to peel off the TouchId ribbon cable with the plate and transfer it to the new LCD.

这个答案有帮助吗?

得分 3

评论:

Do you happen to know why this element is so crucial?

完成的

Because 9 times out of 10 the home button extension cable fails when replugging multiple times or even once without the metal plate under the extension cable connector to home button cable.

Note that I am not talking about the large wide metal bracket that goes across the home button to let it click on pressure.

完成的

What does that metal plate do though? That was the only thing I left behind when I replaced my screen last weekend.

完成的

THIS IS WHAT THE PROBLEM WAS, THANK YOU FOR FIGURING OUT WHAT WE ARE ALL DOING WRONG WHEN WE REPLACE THE SCREEN,

"forgetting to peel off a small piece of plate that attach behind the TouchID ribbon cable"

*There it was, still on my old broken screen, just had to switch it to the new one and now I have my Touch ID back because of you! THANK YOU :)

完成的

Is it the same for iPhone 7? I have changed a broken screen and are reusing the original home button. Now the home button don't work at all with the new screen but still works with the old broken screen. Something is wrong with the new screen. My assembly or the cable. I can't figure out what small piece of plate you mention. Maybe it´s different for iPhone 7.

完成的

添加一条评论

i think you must replace the home button flex extension cable, if you can't finish the id setup. If you see on screen at start up that id cant be used it is the home button itself.

这个答案有帮助吗?

得分 3
添加一条评论

Hello,

So I am also experiencing the same problem. I recently changed screen on the iPhone 6 (gold). This is the third time I replaced an iPhone 6 screen but this is the first time I encountered problem with the Touch ID. After replacing the screen, I booted up the phone and checked Touch ID on the setting. It was on and still got the 5 registered fingers. I wanted to re-register the Touch ID for some crazy reason. So I deleted the 5 and turned off Touch ID. Then it stopped working upon re opening the Touch ID. But I noticed that the Add a Fingerprint button is still active. I have a spare iPhone 6 (space gray) with a faulty Touch ID. I compared it. I noticed differences on it like the the fingerprint button on the space gray is grayed out vs on the gold which is blue. On the space gray iphone, there’s an error message “Unable to activate Touch ID on this iphone” while the gold doesn’t have. So, I am wondering if I can still make the Touch ID on the gold iPhone work. By the way, the gold iPhone is on iOS 11.1 Beta. Anyone? Thanks!

这个答案有帮助吗?

得分 1

评论:

Update.

I read the comment of Stalidzans about removing the phone on beta. I tried and amazingly worked for me. =)

完成的

@reedcrosby04 why would you do that? Did you read the update :I read the comment of Stalidzans about removing the phone on beta. I tried and amazingly worked for me. =):

完成的

@oldturkey03 well, uh, this is certainly no the answer I mean to get switched, I must've commented on the wrong one. Thanks for pointing that out :-D.

完成的

@reedcrosby04 make sure you want on the right things in Meta....

完成的

添加一条评论

Hi all I have replaced many iphone 6 screens and have never manged to get the touch ID to work with the replacement parts. But as soon as I use the original back plate and home button from the original screen it works straight away. You guys are lucky I guess.

这个答案有帮助吗?

得分 1

评论:

I did the same with my iphone 6s plus change the display and replace the original home button to the new screen and everything works fine. The home button works as normal but when i try to set up new id fingerprint it doesn’t say nothig is just normal and it shows me is readin the finger for one second and then it stops and goes back to normal! Looks like is trying to work but then it stops for no reason if i tey manny times is the same is trying to start reading then stops.

完成的

Same here. Some Apple shite wall or something

完成的

添加一条评论

Hmmm..

Im having the same problem except my dilemma is a little different... I so replaced the screen on my Iphone 6 plus i mean the whole screen... The screen i ordered already had all the replacement parts installed on it so all i had to do was literally slap it on and call it a day but...... Im having the issue of it saying Touch ID is unable to active.... confused!!!! I tried all of the suggestions in the above comments and still nothing!!!! Help!!!

这个答案有帮助吗?

得分 1
添加一条评论

I have this problem and I have spent a good hour reading all of these posts. Seeing people's solutions. I have seen replace the backplate, did it, still broke. I checked the button under a literal microscope from my office. I brought it to my friend at Apple who replaced the button. Still broken and I can't figure it out. If anyone has had this problem and has fixed with the same work I've had or atleast close please respond.

这个答案有帮助吗?

得分 1

评论:

From my place it seems to be that if the screen is an 'after market' one. (i.e. non apple). then it comes with some firmware whcih isnt compatible with the apple firmware button. the new screen firmware is identified and blocked by apple. Try a full restore and if a full restore is prevented by iTunes because it doesnt recognise your phone then this is most likely the answer.

完成的

添加一条评论

Iphone 6 S- I have replaced whole LCD assembly including home button and Touch Id stopped working. I have followed post here and factory reset Iphone- No help. I ended up moving my old home button from broken screen to a new screen and Touch ID is working fine now

这个答案有帮助吗?

得分 1

评论:

As for that one, you need to replace your original home button to your replacement lcd screen because iTouch iPhone home buttons are paired with its logic board for security reasons. Sure this will help

完成的

添加一条评论

OK, you changed the display and installed the original home button and Touch ID doesn’t work: then this helped me:

first check that all home button connectors (right at the button and where it connects to the mainboard) are clean, set up properly and have a good connection.

If the problem still exists:

grab your old display and take off the metal shield from the back. 6 or 7 little screws, not too complicated. Take note which screws in which order you replaced to get it off. It has a home button ribbon cable glued to the inside of the shield.

Open your phone one more time, take the display off, exchange the metal plate with the glued-on cable from your original broken display, assemble everything back together: and there you go, good change Touch ID it will work again.

Just be very careful when assembling and disassembling, to not bend the cable too much or stretch it etc, use a good fixation as described in the tutorials.

这个答案有帮助吗?

得分 1
添加一条评论

I found this answer a while ago so I thought it may be helpful. Please comment if this works for you :)

How to fix Touch ID Not Working Issue on iPhone 6/6 Plus

Step #1. Launch Settings → Scroll down to tap on Touch ID and Passcode. Enter your passcode.

Step #2. Turn OFF iPhone Unlock and iTunes & App Store.

Step #3. Press home button to return to home screen and then restart your iPhone by pressing sleep/wake button and home button.

Step #4. Launch Settings → Scroll down to tap on Touch ID and Passcode. Enter your passcode.

Step #5. Turn ON iPhone Unlock and iTunes & App Store.

Step #6. Tap on Add a Fingerprint… and add another finger as usual.

With the above steps Touch ID will start working properly

这个答案有帮助吗?

得分 0

评论:

This didnt work - I swapped iphone screens (got a new one) and had to move the old iphone home button over too for ti to work - apparently the fingerprint scanner/home button is coded to the phone hardware/.

完成的

Yes it is, it has been like that since 5S (touch ID function present in the home button),. Apple claims it is so so it prevents someone bypassing login on your phone which is mostly BS but bottom line each home button with touch ID is paired with that specific device mainboard and if you rip cable attached directly to button the only thing that can be done is new button and reprogramming by Apple machine that can do it which costs an arm and a leg.

完成的

On my iPhone 6+ with new screen fitted and original home button the fingerprint sensor had stopped working. This solution from Martin Williams worked perfectly first time round. Many thanks Martin.

完成的

This is great thank you method worked first time. I was so annoyed when my iphone6 screen was replaced after complete shatter, even though the Touch ID worked with the shattered screen once replaced it didn’t. Guy in the shop said no correlation, obviously it was. But this had worked perfectly thanks so much!

完成的

doesnt work at all

完成的

显示更多的2条评论

添加一条评论

I had this exact problem after screen replacement and went without TouchID for months figuring I had somehow broken it. I recently reset the settings on the phone to try and fix an unrelated issue and an unexpected result was that TouchID now works again.

这个答案有帮助吗?

得分 0
添加一条评论

Had the same problem, there must’ve been some damage to the cable that runs behind the back plate. Because when I replaced it with a spare backplate it worked. I did put the phone all the way back together and did not test it while it was still open, because I did not want something strange to keep the fingerprint sensor from working

这个答案有帮助吗?

得分 0
添加一条评论

Hi! I had the same problem when I tried to disassemble and reassemble my iPhone 6S (I wanted to be sure I can make it before ordering a new screen).

When I powered it on to check if everything was working as usual, I found out that Touch ID wasn’t working anymore. I had a little bit of trouble disconnecting the home button and reconnecting all the other cables attached to the logic board, but I did every operation very gently. I thought it was hard that I made any physical damage.

I disconnected and reconnected everything another time, but Touch ID didn't start working. That's where I did some research on Google. I completely reassembled the phone, I was about to restore it with iTunes, I powered it on and boom, this time Touch ID was working.

I don't know, maybe this could be helpful to someone.

Does anyone know what caused that issue?

这个答案有帮助吗?

得分 0
添加一条评论

I had the same issue with 6S. To fix it I transferred the old button to a new screen. Everything is working fine now.

这个答案有帮助吗?

得分 0
添加一条评论

Turn it off, turn it on with on button and volume up held. Keep holding them until screen goes black. Wait a few seconds then turn on normally. Then set you fingerprint.

I think it is maybe a bios reset, but your files and apps are unaffected.

这个答案有帮助吗?

得分 0
添加一条评论

From my place it seems to be that if the screen is an 'after market' one. (i.e. non apple). then it comes with some firmware whcih isnt compatible with the apple firmware button. the new screen firmware is identified and blocked by apple. Try a full restore and if a full restore is prevented by iTunes because it doesnt recognise your phone then this is most likely the answer.

这个答案有帮助吗?

得分 -1
添加一条评论

添加你的答案

Bazzoni 将永远感激不已
浏览统计数据:

过去的24小时: 107

过去的7天: 721

过去的30天: 3,606

总计 310,691