跳转到主内容

Entry level Photosmart printer introduced in 2009. Uses HP Tri-Color ink cartridges with a disposable printhead.

26 个问题 查看全部

Why is my printer stuck on the screen with the HP logo?

The printer is stuck on the HP logo and the blue buffering bar. It isn't getting past it and I'm so disappointed because I need to use it for scanning. It's a great scanner! Please help me in resetting the printer hardware or whatever it needs!!

回答此问题 我也有这个问题

这是一个好问题吗?

按维修分数 2

评论:

I'm on windows 10 by the way and have installed using the updated drivers on the hp website

添加一条评论

Macbook 电池维修套装

起价 $69.99

Buy Now

Macbook 电池维修套装

起价 $69.99

Buy Now

3个回答

最有帮助的答案

Your printer needs a firmware update. You can download it directly from HP website.

http://support.hp.com/us-en/drivers/self...

这个答案有帮助吗?

按维修分数 1
添加一条评论

https://h30434.www3.hp.com/t5/Inkjet-Pri...

has actual firmware download link!

这个答案有帮助吗?

按维修分数 0
添加一条评论

how do you update the firmware if the printer will not completely power on??

这个答案有帮助吗?

按维修分数 0
添加一条评论

添加你的答案

jessicayadav 将永远感激不已
浏览统计数据:

过去的24小时: 3

过去的7天: 18

过去的30天: 81

总计 1,449