声誉积分: 49
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I found my kindle paperwhite frozen after not using to 2 month. Tried to reset / charge but nothing seems to be responding, Not even green / amber charge light when connecting to wall charger.
I have opened it even tried removing battery for few min and test but it still not responding, screen remains on same standby state even after removing battery.
Can any one help me in fixing this as Amazon support is not helpful and device is out of warranty.
声誉积分: 127
2
fully charge and hold down the button for 30 secs ... this has helped with my own device. also depending on how long you've had the kindle... check out the recent recall for chargers that were said to have problems. theres a serial on the side that can be quoted to be sure its not included or can be replaced for free.
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I have the problem also but have the green and amber light...stays on the Tree screen and comes up that way after trying reset
由 kathryn_stauf 完成的