ear speaker is not working, but loudspeaker and headphone is fine.
When i make call or receive a call, i'm not hearing anything on the ear piece, if i use it in Loud speaker and ear phone its working fine, What is the issues? how to fix this?
Just had my Alcatel IDOL 4S phone serviced at the Microsoft Store. After having a problem hearing with the headphones, I rebooted the phone but then ran into a problem with not hearing callers unless the headphones were used, or unless the phone was connected via Bluetooth...
I was told there is a known bug with this phone where the telecoil option is turned on and prevents callers from being heard.
He just went to Settings - Ease of access - More options, and turned Telecoil OFF.
PROBLEM SOLVED...
Also posted answer here:
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thank you very much
Thank you, man. I was worried that I'd need to get new phone at first. This absolutely worked!
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HELP! I bought the Idol 3 5.5" because the speakers were so loud, now after only 7 months I can't hear people talking when they call or when I play YouTube videos! I have tried tapping the speakers and canned air and still can't here $#!+ it is so frustrating! I usually have new phones for 2 years before problems show up. What can I do about this? Please let me know what I can do to fix this.
Thank you very much for your help,
BZ
由 Becky Zenner 完成的