Why won't my device connect to the Wifi?
I'm trying to connect my Grace Digital MONDO to the internet, but it isn't working. What should I do?
If your device isn't connecting to the internet to play your music, you may want to check out our troubleshoot before taking apart the device. In the event your device is still not pairing up with the internet after you troubleshoot it, check out our guide on how to replace the motherboard.
For other information, I found that if the Mondo is placed too close to the wireless router it will not connect or connect intermittently. The radio should be placed at a minimum distance of 3 to 4 feet away. My router is a dual band 802.11ac type with three antennas so there may be some variation with other routers.
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